SHEIN does not offer a phone customer service. You can reach SHEIN customer service via live chat. To speak with a live agent, you need to sign in, then go to the SHEIN Contact page, press “Customer Care”, choose the question you are contacting about, then press the “Contact Us” blue button. Finally, you can begin a live chat.

SHEIN Customer Service Hours

Live customer service representatives from SHEIN are available from 6am to 9pm Monday-Sunday.

SHEIN Customer Service Phones

• SHEIN does not offer a phone customer service.

SHEIN Social Networks Customer Service

• SHEIN customer service could be contacted via SHEIN Facebook page. Typically SHEIN customer service representative replies within an hour.
• You can also reach SHEIN support via SHEIN Twitter page
• You can view latest SHEIN videos on SHEIN Youtube page
• You can view latest SHEIN videos on SHEIN Instagram page

SHEIN Live Chat Support

To start a live chat session with a SHEIN Support Agent you need to sing in, then go to SHEIN Contact page, press “Customer Care”, choose the question you are contacting about and press “Contact Us” blue button. Chat is available 24 hours a day seven days a week.

SHEIN support e-mail

SHEIN doesn’t offer live support via e-mail. The best way to contact SHEIN is to begin a chat.

SHEIN Help Center

You can find more information about SHEIN on the SHEIN FAQ page.

SHEIN Opening Hours

24 hours a day seven days a week