If you need to speak to a live customer service representative in Shaw Direct, dial 1-888-554-7827. To speak with a live agent, you need to press 1 (for English), then press 2 (to open a new account) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For Shaw Direct satellite services press 1.
• For Shaw cable services press 2.

Shaw Direct Customer Service Hours

Live customer service representatives from Shaw Direct are available 24 hours a day seven days a week.

Shaw Direct Customer Support Phones

• Shaw Direct Customer Support Phone is 1-888-554-7827. Live customer service representatives from Shaw Direct are available 24 hours a day seven days a week.

Shaw Direct Social Networks Customer Service

• Shaw Direct customer service could be contacted via Shaw Direct Facebook page. Typically Shaw Direct customer service representatives reply within an hour.
• You can also reach Shaw Direct support via Shaw Direct Twitter page
• You can view latest Shaw Direct videos on Shaw Direct Youtube page

Shaw Direct Mailing Addresses

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3

Shaw Direct Live Chat Support

You can start a live chat session with a Shaw Direct Support Agent on the Shaw Direct Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.

Shaw Direct support e-mail

• For questions regarding Privacy Policy send an e-mail to [email protected]

Shaw Direct Fax Number

Shaw Direct does not have a fax number. Instead you can use 1-888-554-7827 phone number to contact Shaw Direct.

Shaw Direct Help Center

• You can get more information about Shaw Direct Customers on the Shaw Direct Customers Support page.

Shaw Direct Opening Hours

You can find more information about Shaw Direct opening hours on the Shaw Direct Stores Locator Page.

Shaw Direct Headquarters

View Shaw Direct headquarters location on a map.

Reach Real Person in Shaw Direct by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Shaw Direct Facebook account or Shaw Direct Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Shaw Direct are provided above.

What to do if Shaw Direct Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Shaw Direct customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Shaw Direct Customer Service are the most accurate.

If you successfully reached a live customer service agent in Shaw Direct please leave your instructions in the comments section below so everyone can use it.