If you need to speak to a live customer service representative in Shaw Direct, dial 1-888-554-7827. To speak with a live agent, you need to press 1 (for English), then press 2 (to open a new account) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For Shaw Direct satellite services press 1.
• For Shaw cable services press 2.

Shaw Direct Customer Service Hours

Live customer service representatives from Shaw Direct are available 24 hours a day seven days a week.

Shaw Direct Customer Support Phones

• Shaw Direct Customer Support Phone is 1-888-554-7827. Live customer service representatives from Shaw Direct are available 24 hours a day seven days a week.

Shaw Direct Social Networks Customer Service

• Shaw Direct customer service could be contacted via Shaw Direct Facebook page. Typically Shaw Direct customer service representatives reply within an hour.
• You can also reach Shaw Direct support via Shaw Direct Twitter page
• You can view latest Shaw Direct videos on Shaw Direct Youtube page

Shaw Direct Mailing Addresses

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3

Shaw Direct Live Chat Support

You can start a live chat session with a Shaw Direct Support Agent on the Shaw Direct Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.

Shaw Direct support e-mail

• For questions regarding Privacy Policy send an e-mail to [email protected]

Shaw Direct Fax Number

Shaw Direct does not have a fax number. Instead you can use 1-888-554-7827 phone number to contact Shaw Direct.

Shaw Direct Help Center

• You can get more information about Shaw Direct Customers on the Shaw Direct Customers Support page.

Shaw Direct Opening Hours

You can find more information about Shaw Direct opening hours on the Shaw Direct Stores Locator Page.