If you need to speak to a live customer service representative in Severn Trent customer service you need to dial 0800-783-4444. To speak with a live agent, you need to stay on the line (typical waiting time is about 3-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling to talk about an issue relating to storage press 1.
- If you have spotted a water leak or a burst press 2.
- If you have any problems with the supply of the water press 3.
- If you to talk about billing, metering or account query press 4.
Severn Trent Customer Service Hours
Live customer service representatives from Severn Trent are available 24 hours a day seven days a week.
Severn Trent Customer Support Phones
- Severn Trent Customer Support Phone is 0800-783-4444. Live customer service representatives from Severn Trent are available 24 hours a day seven days a week.
- To Get in touch about your bills and payments you need to dial 0345-7500-500. Live customer service representatives from Severn Trent are available from 8am to 8pm Monday-Friday, from 9am to 3pm Saturday, Sunday closed.
- For Anything about your bills or payments you need to dial 02477-716585 (number to call you back).
- For Anything not related to bills and payments you need to dial 02477-716587 (number to call you back).
Severn Trent Social Networks Customer Service
- Severn Trent customer service could be contacted via Severn Trent Facebook page. Typically Severn Trent customer service representative replies within an hour.
- You can also reach Severn Trent support via Severn Trent Twitter page
- You can view latest Severn Trent photos on Severn Trent Instagram page
- You can view latest Severn Trent videos on Severn Trent Youtube page
Severn Trent Mailing Addresses
Severn Trent
PO Box 407
Darlington, DL1 9WD
Severn Trent Live Chat Support
Severn Trent doesn’t offer live chat support. The best way to contact Severn Trent is to call them at 0800-783-4444.
Severn Trent support e-mail
Severn Trent doesn’t offer live support via e-mail.
Severn Trent Help Center
- You can get more information about Severn Trent Customers on the Severn Trent Customers Support page.
Severn Trent Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 9am to 3pm
Sunday closed