If you need to contact a live person in Sears customer service you need to dial 1-800-732-7747. To speak with a live agent, you need to say “speak with the representative” and to stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- Say “Order Status”
- Say “Place an Order” etc.
Sears Customer Service Hours
Sears live customer service agents are available from 6am to 11pm CST Monday-Sunday.
Sears Phone Customer Service
- Sears customer service phone number is 1-800-732-7747. Live Sears customer service representatives are available from 6am to 11pm CST Monday-Sunday.
- For new orders you need to dial 1-866-850-0518.
- For existing orders you need to dial 1-877-550-9254.
- To arrange for a return by pick up you need to dial 1-800-732-7747.
Sears Social Networks Customer Service
- Sears customer service could be contacted via Sears Facebook page. Typically Sears customer service representative replies within an hour.
- You can also reach Sears support via Sears Twitter page
- You can view latest Sears photos on Sears Instagram page
Sears Live Chat Support
You can start a live chat session with a Sears Support Agent about an existing order or new order on the Sears Support page by clicking the “Existing Order” or “New Order” buttons. Chat is available from 6am to 11pm CST Monday-Sunday.
Sears support e-mail
To contact International Distributors Sears via e-mail use following Sears contact form by clicking “email”.
For international customer service team via [email protected]
Sears Help Customer Service
You can find more information about Sears on the Sears Help Page.