If you need to contact a live person in Sears customer service you need to dial 1-800-732-7747. To speak with a live agent, you need to say “speak with the representative” and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• Say “Order Status”
• Say “Place an Order” etc.

Sears Customer Service Hours

Sears live customer service agents are available from 6am to 11pm CST Monday-Sunday.

Sears Phone Customer Service

• Sears customer service phone number is 1-800-732-7747. Live Sears customer service representatives are available from 6am to 11pm CST Monday-Sunday.
• For new orders you need to dial 1-866-850-0518.
• For existing orders you need to dial 1-877-550-9254.
• To arrange for a return by pick up you need to dial 1-800-732-7747.

Sears Social Networks Customer Service

• Sears customer service could be contacted via Sears Facebook page. Typically Sears customer service representative replies within an hour.
• You can also reach Sears support via Sears Twitter page
• You can view latest Sears photos on Sears Instagram page

Sears Live Chat Support

You can start a live chat session with a Sears Support Agent about an existing order or new order on the Sears Support page by clicking the “Existing Order” or “New Order” buttons. Chat is available from 6am to 11pm CST Monday-Sunday.

Sears support e-mail

To contact International Distributors Sears via e-mail use following Sears contact form by clicking “email”.

For international customer service team via [email protected]

Sears Help Customer Service

You can find more information about Sears on the Sears Help Page.

Sears Headquarters

View Sears headquarters location on a map.

Reach Real Person in Sears by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Sears Facebook account or Sears Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Sears are provided above.

What to do if Sears Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Sears customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Sears Customer Service are the most accurate.

If you successfully reached a live customer service agent in Sears please leave your instructions in the comments section below so everyone can use it.