If you need to speak to a live customer service representative in San Diego Gas & Electric customer service you need to dial 1-800-411-7343. To speak with a live agent, you need to press 6 or say “Something else” and stay on the line (typical waiting time is about 3-4 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For gas leaks or down power lines press 1 or say “Emergency”.
- For power outages press 2 or say “Power Outages”.
- For Billing and Payment matters press 3 or say “Billing”.
- To start, stop, or reconnect service press 4 or say “Change Service”.
- For time of use pricing plans press 5 or say “Pricing Plan”.
- For something else press 6 or say “Something else”.
- To hear these options again press 7 or say “Repeat”.
SDG&E Customer Service Hours
Live customer service representatives from SDG&E are available from 8am to 5pm PST Monday-Friday.
SDG&E Phone Customer Service
- SDG&E customer service phone number is 1-800-411-7343. Live customer service representatives from SDG&E are available from 8am to 5pm PST Monday-Friday.
- For SDG&E gas emergencies you need to dial 1-800-611-7343.
SDG&E Social Networks Customer Service
- SDG&E customer service could be contacted via SDG&E Facebook page. Typically SDG&E customer service representative replies within an hour.
- You can also reach SDG&E support via SDG&E Twitter page
- You can view latest SDG&E videos on SDG&E Youtube page
- You can view latest SDG&E photos on SDG&E Instagram page
SDG&E Live Chat Support
You can start a live chat session with a SDG&E Support Agent on the SDG&E live person chat page by clicking the “Start Chat” button. Chat is available from 8am to 5pm PST Monday-Friday.
SDG&E support e-mail
SDG&E doesn’t offer live support e-mail. Best way to contact SDG&E is to call them at 1-800-411-7343.
SDG&E Help Center
You can find more information about SDG&E on the SDG&E Help Center page.
SDG&E Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm