If you need to speak to a live customer service representative in San Diego Gas & Electric customer service you need to dial 1-800-411-7343. To speak with a live agent, you need to press 6 or say “Something else” and stay on the line (typical waiting time is about 3-4 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For gas leaks or down power lines press 1 or say “Emergency”.
- For power outages press 2 or say “Power Outages”.
- For Billing and Payment matters press 3 or say “Billing”.
- To start, stop, or reconnect service press 4 or say “Change Service”.
- For time of use pricing plans press 5 or say “Pricing Plan”.
- For something else press 6 or say “Something else”.
- To hear these options again press 7 or say “Repeat”.
SDG&E Customer Service Hours
Live customer service representatives from SDG&E are available from 8am to 5pm PST Monday-Friday.
SDG&E Phone Customer Service
- SDG&E customer service phone number is 1-800-411-7343. Live customer service representatives from SDG&E are available from 8am to 5pm PST Monday-Friday.
- For SDG&E gas emergencies you need to dial 1-800-611-7343.
SDG&E Social Networks Customer Service
- SDG&E customer service could be contacted via SDG&E Facebook page. Typically SDG&E customer service representative replies within an hour.
- You can also reach SDG&E support via SDG&E Twitter page
- You can view latest SDG&E videos on SDG&E Youtube page
- You can view latest SDG&E photos on SDG&E Instagram page
SDG&E Live Chat Support
You can start a live chat session with a SDG&E Support Agent on the SDG&E live person chat page by clicking the “Start Chat” button. Chat is available from 8am to 5pm PST Monday-Friday.
SDG&E support e-mail
SDG&E doesn’t offer live support e-mail. Best way to contact SDG&E is to call them at 1-800-411-7343.
SDG&E Help Center
You can find more information about SDG&E on the SDG&E Help Center page.
SDG&E Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Reach Real Person in Sdge by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Sdge Facebook account or Sdge Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Sdge are provided above.
What to do if Sdge Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Sdge customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in SDG&E Customer Service are the most accurate.
If you successfully reached a live customer service agent in Sdge please leave your instructions in the comments section below so everyone can use it.