How to Talk to a Live Person in ScottishPower Customer Service

If you need to speak to a live customer service representative in ScottishPower customer service you need to dial 0800-027-0072. To speak with a live agent, you need to stay on the line (typical waiting time is about 3-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To talk to one of our teams about moving home press 1.
  • If you inserted your meter key card or token press 2.
  • If you pay by direct debit or weekly installments press 3.
  • For all other payment method press 4.
  • If ScottishPower is not currently your energy supplier and you would like to speak to our sales team about joining us press 5.

ScottishPower Customer Service Hours

Live customer service representatives from ScottishPower are available from 8:30am to 7pm Monday-Friday, from 8:30am to 1:30pm Saturday, Sunday closed.

ScottishPower Customer Support Phones

  • ScottishPower Customer Support Phone is 0800-027-0072. Live customer service representatives from ScottishPower are available from 8:30am to 7pm Monday-Friday, from 8:30am to 1:30pm Saturday, Sunday closed.
  • For Boiler care – Customer service you need to dial 0800-001-5214. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
  • To Notify ScottishPower of a bereavement you need to dial 0800-074-1986. Live customer service representatives are available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
  • If You want to stay with ScottishPower you need to dial 0800-027-0404.
  • For Card payments you need to dial 0800-001-5115.
  • To Raising a Complaint you need to dial 0800-074-1985.

ScottishPower Social Networks Customer Service

ScottishPower Support Community

You can get the answers to your questions about ScottishPower on the ScottishPower Forum page. Community Support representative are available 24 hours a day seven days a week.

ScottishPower Live Chat Support

You can start a live chat session with a ScottishPower Support Agent on the ScottishPower Support page. To speak with a live agent, you need to press the “Chat now” button. Chat is available 24/7.

ScottishPower support e-mail

ScottishPower Help Center

ScottishPower Opening Hours

Monday 8:30am to 7pm
Tuesday 8:30am to 7pm
Wednesday 8:30am to 7pm
Thursday 8:30am to 7pm
Friday 8:30am to 7pm
Saturday 8:30am to 1:30pm
Sunday closed

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