If you need to speak to a live customer service representative in Scottish Gas customer service you need to dial 0333-009-5784. To speak with a live agent, you need to press 3 (if you wish to become a new British Gas), then press 4 (to join Hive) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you have a question about Heating or Homecare press 1.
- To discuss your gas or electricity account press 2.
- If you wish to become a new British Gas customer press 3.
Scottish Gas Customer Service Hours
Live customer service representatives from Scottish Gas are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
Scottish Gas Customer Support Phones
- Scottish Gas Customer Support Phone is 0333-009-5784. Live customer service representatives from Scottish Gas are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Priority Services Team you need to dial 0800-072-8625.
- For Energy you need to dial 0330-100-0056. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
Scottish Gas Social Networks Customer Service
- Scottish Gas customer service could be contacted via Scottish Gas Facebook page. Typically Scottish Gas customer service representative replies within an hour.
- You can also reach Scottish Gas support via Scottish Gas Twitter page
- You can view latest Scottish Gas videos on Scottish Gas Youtube page
Scottish Gas Mailing Addresses
General queries and correspondence:
British Gas, PO Box 227, ROTHERHAM, S98 1PD
British Gas, Complaints Management Team, PO Box 226, Rotherham, S98 1PB
Scottish Gas Live Chat Support
You can start a live chat session with a Scottish Gas Support Agent on the Scottish Gas Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.
Scottish Gas support e-mail
Scottish Gas doesn’t offer live support via e-mail.
Scottish Gas Help Center
- You can get more information about Scottish Gas Customers on the Scottish Gas Customers Support page.
Scottish Gas Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Scottish Gas Headquarters
Reach Real Person in Scottish Gas by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Scottish Gas Facebook account or Scottish Gas Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Scottish Gas are provided above.
What to do if Scottish Gas Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Scottish Gas customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Scottish Gas Customer Service are the most accurate.
If you successfully reached a live customer service agent in Scottish Gas please leave your instructions in the comments section below so everyone can use it.