How to Talk to a Live Person in Scotiabank Customer Service

If you need to speak to a live customer service representative in Scotiabank customer service you need to dial 1-800-472-6842. To speak with a live agent, you need to press the star key or say “I don’t have one”, then press 7 (for anything else) and stay on the line (typical waiting time is about 15-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report a lost or stolen card press 1.
  • To open a new account press 2.
  • For request regarding online or mobile banking press 3.
  • For help from a representative at anytime press 0.

If you press 0 in the above menu you will get the following sub-menu:

  • For any inquiries related to credit card accounts press 1.
  • For your everyday banking needs related to your bank accounts or account access press 2.
  • For loans or mortgages press 3.
  • For investments press 4.
  • For small business banking press 5.
  • For insurance press 6.
  • For anything else press 7.
  • To hear these options again press the star key.

Scotiabank Customer Service Hours

Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.

Scotiabank Customer Support Phones

  • Scotiabank Customer Support Phone is 1-800-472-6842. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
  • For Services for Deaf, deafened and hard of hearing you need to dial 1-800-645-0288. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
  • For Greater Toronto/outside Canada and USA, call collect through your local Operator you need to dial 1-416-701-7200.
  • For Pay bills, check your balance, transfer funds and more you need to dial 1-800-267-1234. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
  • For Scotiabank Investment Line you need to dial 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • For Travel Insurance you need to dial 1-877-421-0157. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, from 9am to 6pm EST Saturday, Sunday closed.
  • For Scotiabank Investment Line you need to dial 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • For Creditor Insurance: Insurance Canada Service Centre you need to dial 1-855-753-4272. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • For Scotiabank Mortgages you need to dial 1-877-303-8879. Live customer service representatives from Scotiabank are available from 8am to 9pm EST Monday-Friday, Saturday-Sunday closed.
  • For Scotia Total Equity Plan & Automobile Plan Loans (English & French) you need to dial 1-800-790-7979.
  • For Scotiabank Student Loan Centre you need to dial 1-800-972-6842.
  • For Scotiabank Line of Credit you need to dial 1-888-882-8958.
  • For Scotiabank Credit Card Centre you need to dial 1-800-387-6466.
  • For Scotiabank Mobile Banking Help Desk you need to dial 1-877-908-8866.
  • You can find all customer service phone numbers on the Scotiabank Contact page.

Scotiabank Social Networks Customer Service

Scotiabank Mailing Addresses

Scotiabank Head Office:
44 King St West
Toronto ON
M5H 1H1

Scotiabank Credit Card Centre:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1

ScotiaCard Customer Service:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaLife

Scotia Life Insurance Company:
100 Yonge Street, Suite 400
Toronto, ON
M5H 1H1

Scotia iTRADE:
PO Box 4002
Station A
Toronto, ON
M5W 0G4

Scotiabank Student Loan Centre:
P.O. Box 41276
Station B, Room B
Toronto, ON
M7Y 7E1

Scotia Securities:
1 Adelaide Street East, Suite 2700
Toronto, ON
M5C 2V9

Scotiabank Property Insurance Tracking Centre:
10 Wright Blvd.
Stratford, ON
N4Z 1H3

Scotiabank Live Chat Support

Scotiabank doesn’t offer live chat support. The best way to contact Scotiabank is to call them at 1-800-472-6842.

Scotiabank support e-mail

Scotiabank doesn’t offer live support via e-mail.

Scotiabank Help Center

Scotiabank Opening Hours

You can find more information about Scotiabank opening hours on the Scotiabank Locator page.

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