If you need to speak to a live customer service representative in Scotiabank customer service you need to dial 1-800-472-6842. To speak with a live agent, you need to press the star key or say “I don’t have one”, then press 7 (for anything else) and stay on the line (typical waiting time is about 15-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To report a lost or stolen card press 1.
- To open a new account press 2.
- For request regarding online or mobile banking press 3.
- For help from a representative at anytime press 0.
If you press 0 in the above menu you will get the following sub-menu:
- For any inquiries related to credit card accounts press 1.
- For your everyday banking needs related to your bank accounts or account access press 2.
- For loans or mortgages press 3.
- For investments press 4.
- For small business banking press 5.
- For insurance press 6.
- For anything else press 7.
- To hear these options again press the star key.
Scotiabank Customer Service Hours
Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
Scotiabank Customer Support Phones
- Scotiabank Customer Support Phone is 1-800-472-6842. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- For Services for Deaf, deafened and hard of hearing you need to dial 1-800-645-0288. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- For Greater Toronto/outside Canada and USA, call collect through your local Operator you need to dial 1-416-701-7200.
- For Pay bills, check your balance, transfer funds and more you need to dial 1-800-267-1234. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- For Scotiabank Investment Line you need to dial 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- For Travel Insurance you need to dial 1-877-421-0157. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, from 9am to 6pm EST Saturday, Sunday closed.
- For Scotiabank Investment Line you need to dial 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- For Creditor Insurance: Insurance Canada Service Centre you need to dial 1-855-753-4272. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- For Scotiabank Mortgages you need to dial 1-877-303-8879. Live customer service representatives from Scotiabank are available from 8am to 9pm EST Monday-Friday, Saturday-Sunday closed.
- For Scotia Total Equity Plan & Automobile Plan Loans (English & French) you need to dial 1-800-790-7979.
- For Scotiabank Student Loan Centre you need to dial 1-800-972-6842.
- For Scotiabank Line of Credit you need to dial 1-888-882-8958.
- For Scotiabank Credit Card Centre you need to dial 1-800-387-6466.
- For Scotiabank Mobile Banking Help Desk you need to dial 1-877-908-8866.
- You can find all customer service phone numbers on the Scotiabank Contact page.
Scotiabank Social Networks Customer Service
- Scotiabank customer service could be contacted via Scotiabank Facebook page. Typically Scotiabank customer service representative replies within an hour.
- You can also reach Scotiabank support via Scotiabank Twitter page
- You can view latest Scotiabank photos on Scotiabank Instagram page
- You can view latest Scotiabank videos on Scotiabank Youtube page
Scotiabank Mailing Addresses
Scotiabank Head Office:
44 King St West
Toronto ON
M5H 1H1
Scotiabank Credit Card Centre:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaCard Customer Service:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaLife
Scotia Life Insurance Company:
100 Yonge Street, Suite 400
Toronto, ON
M5H 1H1
Scotia iTRADE:
PO Box 4002
Station A
Toronto, ON
M5W 0G4
Scotiabank Student Loan Centre:
P.O. Box 41276
Station B, Room B
Toronto, ON
M7Y 7E1
Scotia Securities:
1 Adelaide Street East, Suite 2700
Toronto, ON
M5C 2V9
Scotiabank Property Insurance Tracking Centre:
10 Wright Blvd.
Stratford, ON
N4Z 1H3
Scotiabank Live Chat Support
Scotiabank doesn’t offer live chat support. The best way to contact Scotiabank is to call them at 1-800-472-6842.
Scotiabank support e-mail
Scotiabank doesn’t offer live support via e-mail.
Scotiabank Help Center
- You can get more information about Scotiabank Customers on the Scotiabank Customers Support page.
Scotiabank Opening Hours
You can find more information about Scotiabank opening hours on the Scotiabank Locator page.