Number for Live PersonIf you need to speak to a live customer service representative in South Carolina Unemployment customer service you need to dial 1-866-831-1724. To speak with a live agent, you need to stay on the line (typical waiting time is about 20-30 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are an individual unemployment claimant and have questions about your personal unemployment claim press 1.
- If you are an employee press 2.
- If you are an authorized agent press 3.
- To repeat these menu options press 9.
South Carolina Unemployment Insurance (UI) Customer Service Hours
Live customer service representatives from South Carolina Unemployment Insurance are available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
SC Unemployment Insurance Customer Support Phones
- SC Unemployment Insurance Customer Support Phone is 1-866-831-1724. Live customer service representatives from South Carolina Unemployment Insurance are available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Relay you need to dial 711.
- To Report Fraud you need to dial 1-800-868-1488.
- For Questions Contact the Delinquency Unit you need to dial 1-803-737-3085.
- For Administrative Tax Appeal you need to dial 1-803-737-2520.
UI Tax Field Service Contact Information
- For Aiken Satellite Office you need to dial 1-803-641-7634.
- For Beaufort Satellite Office you need to dial 1-843-522-1170.
- For Charleston District Office you need to dial 1-843-953-2492.
- For Columbia District Office you need to dial 1-803-737-0262.
- For Conway District Office you need to dial 1-843-234-7746.
- For Greenville District Office you need to dial 1-864-720-1447.
- For Florence District Office you need to dial 1-843-519-0830.
- For Rock Hill District Office you need to dial 1-803-323-2727.
- For Spartanburg Satellite Office you need to dial 1-864-764-1998.
SC Department of Employment and Workforce Social Networks Customer Service
- SC Department of Employment and Workforce customer service could be contacted via SC Department of Employment and Workforce Facebook page. Typically SC Department of Employment and Workforce customer service representative replies within an hour.
- You can also reach SC Department of Employment and Workforce support via SC Department of Employment and Workforce Twitter page
- You can view latest SCDEW videos on SCDEW Youtube page
- You can view latest SCDEW photos on SCDEW Instagram page
- You can message a live customer service representative using South Carolina Department of Employment and Workforce Linkedin page
SC Department of Employment and Workforce Mailing Addresses
Department of Employment and Workforce:
1550 Gadsden Street
P.O. Box 995
Columbia, SC 29202
To report UI fraud:
DEW Fraud Investigations
P.O. Box 995
Columbia, SC 29202
If you cannot pay your taxes on time, send a written request for an extension:
S.C. Department of Employment and Workforce
Delinquency Unit
P.O. Box 995
Columbia, SC 29202
To request an adjustment or refund:
SCDEW
Document Control-Refunds
P.O. Box 995
Columbia, SC 29202
SC Unemployment Live Chat Support
You can start a live chat session with a South Carolina Unemployment Support Assistance on the SC Unemployment Help Center page by clicking the “Chat and Support” button in the bottom right corner of the page.
SC Unemployment support e-mail
SC Unemployment doesn’t offer live support via e-mail. For live customer service dial 1-866-831-1724 phone number.
SC Unemployment Help Center
- You can get more information about SC Unemployment Customers on the SC Unemployment Customers Support page.
SC UI Opening Hours
Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm
Saturday closed
Sunday closed