If you need to contact a live person in Santander customer service you need to dial 1-877-768-2265. To speak with a live agent, you need to press 1 at the second prompt, then enter 9 digit SSN or User ID or stay on the line (typical waiting time is about 3-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

First Phone Menu:

• For all personal account inquiries press 1.
• For all business account inquiries press 2.

Second Phone Menu:

• To inquire about an existing account or to speak to an advisor press 1.
• For online, mobile banking or bill pay support press 2.
• To disputed transaction press 4.
• To inquire about an existing loan, mortgage or credit card press 5.
• To obtain current rate information, inquire about opening a new deposit, loan, mortgage or credit card account press 6.
• If you are merchant verifying a check press 7.

Santander Customer Service Hours

Live customer service representatives from Santander are available 24 hours a day seven days a week.

Santander Phone Customer Service

• Santander customer service phone number is 1-877-768-2265. Live customer service representatives from Santander are available 24 hours a day seven days a week.
• If your loan is owned by Fannie Mae you need to dial 1-800-232-6643.
• If your loan is owned by Freddie Mac you need to dial 1-800-373-3343.

Santander Social Networks Customer Service

• Santander customer service could be contacted via Santander Facebook page. Typically Santander customer service representative replies within an hour.
• You can also reach Santander support via Santander Twitter page
• You can view latest Santander photos on Santander Instagram page

Santander support e-mail

For general inquiries about Santander’s solutions and services via e-mail use following Santander contact form.

Santander Live Chat Support

Santander doesn’t offer live chat support. Best way to contact Santander is to call them at 1-877-768-2265.

FAX number

1-610-988-0887

Santander Mailing Addresses

Executive Management Services Client Relations:
10-421-CR1 P.O. Box 12646 Reading, PA 19612

Santander Headquarters

View Santander headquarters location on a map.

Reach Real Person in Santander by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Santander Facebook account or Santander Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Santander are provided above.

What to do if Santander Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Santander customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Santander Customer Service are the most accurate.

If you successfully reached a live customer service agent in Santander please leave your instructions in the comments section below so everyone can use it.