How to Talk to a Live Person in Santander UK Customer Service

If you need to speak to a live customer service representative in Santander UK customer service you need to dial 0800-912-3123. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For bank and savings accounts press 1.
  • For credit cards press 2.
  • For something lost or stolen press 3.
  • If you suspect fraudulent activity or declined payment press 4
  • For anything else press 5.

Santander Customer Service Hours

Live customer service representatives from Santander are available from 8am to 8pm Monday-Friday, from 8am to 6pm Saturday, Sunday closed.

Santander Customer Support Phones

  • Santander Customer Support Phone is 0800-912-3123. Live customer service representatives from Santander are available from 8am to 8pm Monday-Friday, from 8am to 6pm Saturday, Sunday closed.
  • For Online & Mobile Banking you need to dial 0800-917-9170. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8am to 6pm Saturday, from 9am to 6pm Sunday.
  • For Loans you need to dial 0800-028-4055. Live customer service representatives from Santander are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
  • For Mortgages & Insurance you need to dial 0800-068-6064. Live customer service representatives from Santander are available from 9am to 7pm Monday-Friday, Saturday-Sunday closed.
  • For Travel insurance you need to dial 0800-519-9925. Live customer service representatives from Santander are available 24/7.
  • For Car insurance you need to dial 0800-975-2623. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8am to 6pm Saturday, from 10am to 4pm Sunday.

Santander UK Mailing Addresses

Power of Attorney Registration Team
P.O. Box 1109
Bradford
BD1 5ZJ

Santander Processing
P.O. Box 12644
Harlow, CM20 9QH

Santander UK Social Networks Customer Service

Santander Live Chat Support

You can start a live chat session with a Santander Support Agent on the Santander Support page. To speak with a live agent, you need to press the “Chat with Us” red button on the right of the page. Chat is available 24/7.

Santander support e-mail

Santander doesn’t offer live support via e-mail.

Santander Help Center

Santander Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 6pm
Sunday closed

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