If you need to contact a live person in Samsung customer service you need to dial 1-800-726-7864. To speak with a live agent, you need to select an item from the main menu (select the one that matches your request), then select any item from the sub-menu (select the one that matches your request) and stay on the line. (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For mobile phones, tablets, and mobile phone accessories press 1.
- For TVs, Blu-Ray players, home theater systems, cameras, and camcorders press 2.
- For home appliances press 3.
- For smart home, connect, ADT, and home security products press 4.
- For office products such as laptops, printers and accessories press 5.
- For memory such as solid-state drive, memory card, or USB flash drive press 6.
- To hear these selections again, or pound to return to the previous menu press 9.
Samsung Customer Service Hours
Live customer service representatives are available 24 hours a day seven days a week.
Samsung Customer Service Phones
- Samsung customer service phone number is 1-800-726-7864. Live customer service representatives are available 24 hours a day seven days a week.
- For Samsung Medison you need to dial 1-800-249-0140.
- For Security Cameras/DVRs you need to dial 1-877-213-1222.
- For SmartCam Products you need to dial 1-877-349-3149.
- For Split System Air Conditioners you need to dial 1-888-699-6067.
Samsung Social Networks Customer Service
- Samsung customer service could be contacted via Samsung Facebook page. Typically customer service replies within an hour.
- You can also reach Samsung support via Samsung Twitter page
Samsung Live Chat Support
You can start a live chat session with a Samsung Support Agent on the Samsung Contact page by clicking the “Start session” button.
Samsung support e-mail
To contact about media via [email protected]
Samsung Help Center
You can ask a question about Samsung on the Samsung Help Center page.
Samsung Opening Hours
Monday 10am to 9:30pm
Tuesday 10am to 9:30pm
Wednesday 10am to 9:30pm
Thursday 10am to 9:30pm
Friday 10am to 9:30pm
Saturday 10am to 9:30pm
Sunday 11am to 7pm