How to Talk to a Live Person in Samsung Customer Service

If you need to contact a live person in Samsung customer service you need to dial 1-800-726-7864. To speak with a live agent, you need to select an item from the main menu (select the one that matches your request), then select any item from the sub-menu (select the one that matches your request) and stay on the line. (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For mobile phones, tablets, and mobile phone accessories press 1.
  • For TVs, Blu-Ray players, home theater systems, cameras, and camcorders press 2.
  • For home appliances press 3.
  • For smart home, connect, ADT, and home security products press 4.
  • For office products such as laptops, printers and accessories press 5.
  • For memory such as solid-state drive, memory card, or USB flash drive press 6.
  • To hear these selections again, or pound to return to the previous menu press 9.

Samsung Customer Service Hours

Live customer service representatives are available 24 hours a day seven days a week.

Samsung Customer Service Phones

  • Samsung customer service phone number is 1-800-726-7864. Live customer service representatives are available 24 hours a day seven days a week.
  • For Samsung Medison you need to dial 1-800-249-0140.
  • For Security Cameras/DVRs you need to dial 1-877-213-1222.
  • For SmartCam Products you need to dial 1-877-349-3149.
  • For Split System Air Conditioners you need to dial 1-888-699-6067.

Samsung Social Networks Customer Service

Samsung Live Chat Support

You can start a live chat session with a Samsung Support Agent on the Samsung Contact page by clicking the “Start session” button.

Samsung support e-mail

To contact about media via [email protected]

Samsung Help Center

You can ask a question about Samsung on the Samsung Help Center page.

Samsung Opening Hours

Monday 10am to 9:30pm
Tuesday 10am to 9:30pm
Wednesday 10am to 9:30pm
Thursday 10am to 9:30pm
Friday 10am to 9:30pm
Saturday 10am to 9:30pm
Sunday 11am to 7pm