How to Talk to a Live Person in Rushcard Customer Service

If you’d like to talk to a live person in a Rushcard customer service you need to dial 1-866-787-4227 (+1-866-RUSHCARD). If you’re an existing Rushcard card member you should press 1. The automated system will ask for your SSN number. Once you enter your SSN keep pressing 0 for any new menu the system will suggest.

If the method above doesn’t work you should select option 3 (apply for a new Rushcard). This will also connect you to a live Rushcard customer service representative.

Below are Rushcard automated system menu options for your reference:

  • If you’re an existing Rushcard customer please press 1.
  • If you’d like to check status of your Rushcard application press 2.
  • If you’d like to apply for your Rushcard press 3.

Please note that option 1 will ask you to verify your SSN number so you need to keep it ready. Option 2 will also ask you for last 4 digits of your SSN.

Rushcard Customer Service options

Rushcard Phone Numbers

Rushcard customer service is available via 1-866-787-4227 (866-RUSHCARD). Live customer service is available 24 hours a day, 7 days a week.

Contact via e-mail

In order to contact Rushcard via e-mail you should use the form available at You will need to fill in the form with your Contact Name, Email, Phone number and select a Message Type to proceed.

Rushcard online FAQ

Lots of your questions could be answered via Rushcard extensive FAQ section available at

Rushcard Mailing Address

You can contact Rushcard via mail using following address:
PO Box 42482
Cincinnati, OH 45242