If you need to speak to a live customer service representative in the Royal Bank of Scotland customer service you need to dial 0370-907-0010. To speak with a live agent, you need to press 3 (for anything else) and stay on the line (typical waiting time is about 2-8 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you have lost your card or had it stolen press 1.
• For inquiries about a recent credit card application press 2.
• For anything else press 3.

RBS Customer Service Hours

Live customer service representatives from RBS are available 24 hours a day seven days a week.

Royal Bank of Scotland Customer Support Phones

• Royal Bank of Scotland Customer Support Phone is 0370-907-0010. Live customer service representatives from RBS are available 24 hours a day seven days a week.
• For Emergency call you need to dial 0800-0230-4540 (Overseas: 44-131-3397-609).
• For Lost/stolen debit cards you need to dial 0370-600-0459. Live customer service representatives are available 24 hours a day seven days a week.
• For Business Customers you need to dial 0345-600-2230. Live customer service representatives are available 24 hours a day seven days a week.
• For Personal Credit Card Customers you need to dial 0370-907-0010.
• For Business Credit Card Customers you need to dial 0370-154-1234. Live customer service representatives are available from 8am to 6pm PST Monday-Friday, from 9am to 1pm PST Saturday-Sunday.
• For General Mortgage questions you need to dial 0345-600-2230.
• For Premier Banking Manager you need to dial 03457-2424-24.
• For Membership Services and MyRewards you need to dial 0345-607-5154. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
• For Royal Bank of Scotland Home Insurance you need to dial 0345-246-0452.
• For Royal Bank of Scotland Application Helpdesk you need to dial 0345-3030-344.

Royal Bank of Scotland Social Networks Customer Service

• Royal Bank of Scotland customer service could be contacted via Royal Bank of Scotland Facebook page. Typically Royal Bank of Scotland customer service representative replies within an hour.
• You can also reach Royal Bank of Scotland support via Royal Bank of Scotland Twitter page
• You can message a live customer service representative using Royal Bank of Scotland Linkedin page

RBS Live Chat Support

You can start a live chat session with a Royal Bank of Scotland Support Agent on the Royal Bank of Scotland Support page. To speak with a live agent, you need to press the “Need Help?” button in the bottom right corner of the page.

Royal Bank of Scotland support e-mail

Royal Bank of Scotland doesn’t offer live support via e-mail.

RBS Help Center

• You can get more information about RBS Customers on the RBS Customers Support Centre page.

Royal Bank of Scotland Opening Hours

You can find more information about Royal Bank of Scotland opening hours on the Royal Bank of Scotland Locator Page.