How to Talk to a Live Person in Rite Aid Customer Service

If you need to speak to a live customer service representative in Rite Aid Pharmacy customer service you need to dial 1-800-748-3243 (1-800-RITE-AID). To speak with a live agent, you need to press 4 at the main menu, then press 4 and stay on the line (typical waiting time is about 2-4 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are trying to locate a store press 1.
  • If you have questions regarding Wellness+ Loyalty Programs press 2.
  • For issues with our online store or website press 3.
  • To speak with a customer service representative press 4.
  • For all other matters including Rite Aid gift card balance press 5.

Rite Aid Customer Service Hours

Live customer service representatives from Rite Aid are available from 8am to 8pm EST Monday-Friday, from 9:30am to 6pm EST Saturday, Sunday closed.

Rite Aid Phone Customer Service

  • Rite Aid customer service phone number is 1-800-748-3243 (1-800-RITE-AID). Live customer service representatives from Rite Aid are available from 8am to 8pm ET Monday-Friday, from 9:30am to 6pm EST Saturday, Sunday closed.

Rite Aid Social Networks Customer Service

Rite Aid Live Chat Support

You can start a live chat session with a Rite Aid Support Agent on the Rite Aid Customer Support page by clicking “Live Chat” red button. Chat is available 24 hours a day seven days a week.

Rite Aid support e-mail

To contact Rite Aid via e-mail use the following Rite Aid contact form.

Rite Aid Help Center

You can find more information about Rite Aid on the Rite Aid Customer Support page.

Rite Aid Opening Hours

You can find more information about Rite Aid Opening Hours for all locations on the Rite Aid Locations page.

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