How to Talk to a Live Person in Redbox Customer Service

If you need to contact a live person in Redbox customer service you need to dial 1-866-733-2693. To speak with a live agent, you need to press 6 or stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For trouble playing a disk press 1.
  • For question about your bill press 2.
  • For Redbox currents press 3.
  • If you are blind or visually impaired press 4.
  • For Redbox on-demand, our online streaming service press 5.
  • For all other issues press 6.

Redbox Customer Service Hours

Redbox live customer service agents are available from 6am to 12am CT seven days a week.

Redbox Phone Customer Service

    Redbox customer service phone number is 1-866-733-2693.

Redbox Social Networks Customer Service

Redbox Live Chat Support

You can start a live chat session with a Redbox Support Agent on the Redbox Contact page by clicking the “Chat with us” button. Live customer service agents are available from 6am to 12am CT seven days a week.

Redbox support e-mail

Redbox doesn’t offer live support e-mail. Best way to contact Redbox is to call them at 1-866-733-2693.

Redbox Help Center

You can ask a question about Redbox on the Redbox Help Center page.

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