If you need to speak to a live customer service representative in Prudential Life Insurance customer service you need to dial 1-800-778-4357. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-30 minutes).

Prudential Life Insurance Customer Service Hours

Live customer service representatives from Prudential Life Insurance are available from 8am to 10pm ET Monday-Friday, Saturday-Sunday closed.

Prudential Life Insurance Customer Support Phones

• Prudential Life Insurance Customer Support Phone is 1-800-778-4357. Live customer service representatives from Prudential Life Insurance are available from 8am to 10pm ET Monday-Friday, Saturday-Sunday closed.
• For Customers with Disabilities you need to dial 1-844-778-4255. Live customer service representatives from Prudential Life Insurance are available from 9am to 6pm ET Monday-Friday, Saturday-Sunday closed.
• For Individual Life Insurance you need to dial 1-800-944-8786 (policy numbers beginning with the letter “V”).
• For Employment Verifications for Prudential Employees you need to dial 1-800-778-3279.
• For Retirement and Pension Plans (or Retirement Plans) you need to dial 1-877-778-2100.
• For Disability – Claims or questions about your policy you need to dial 1-800-842-1718. Live customer service representatives from Prudential Life Insurance are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
• For Absence & Family Medical Leave – Claims or questions about your policy you need to dial 1-877-367-7781. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
• For Annuities you need to dial 1-888-778-2888. Live customer service representatives are available from 8am to 6pm ET Monday-Friday, Saturday-Sunday closed.
• For Mutual Funds & Investments you need to dial 1-877-367-7781. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
• For Long-Term Care Policies you need to dial 1-800-732-0416. Live customer service representatives are available from 8am to 6pm ET Monday-Friday, Saturday-Sunday closed.

Prudential Life Insurance Social Networks Customer Service

• Prudential Life Insurance customer service could be contacted via Prudential Life Insurance Facebook page. Typically Prudential Life Insurance customer service representative replies within an hour.
• You can also reach Prudential Life Insurance support via Prudential Life Insurance Twitter page
• You can view latest Prudential Life Insurance photos on Prudential Life Insurance Instagram page
• You can view latest Prudential Life Insurance videos on Prudential Life Insurance Youtube page
• You can message a live customer service representative using Prudential Life Insurance Linkedin page

Prudential Life Insurance Mailing Addresses

Regular Mail:
Prudential Annuities
P.O. Box 7960
Philadelphia, PA 19176

Overnight Mail:
Prudential Annuities
1600 Malone St.
Millville, NJ 08332

Mutual Funds & Investments:
Pruco Securities, LLC
COMMAND Service Center
C/O National Financial Services, LLC
PO Box 145433
Cincinnati, OH 45250-5433

Prudential Life Insurance Live Chat Support

Prudential Life Insurance doesn’t offer live chat support. The best way to contact Prudential Life Insurance is to call them at 1-800-778-4357.

Prudential Life Insurance support e-mail

Prudential Life Insurance doesn’t offer live support via e-mail.

Prudential Life Insurance Fax Number

Pruco COMMAND or Investor Accounts: 1-855-308-4434

Prudential Life Insurance Help Center

• You can get more information about Prudential Life Insurance Customers on the Prudential Life Insurance Customers Support page.

Prudential Life Insurance Opening Hours

Monday 8am to 10pm ET
Tuesday 8am to 10pm ET
Wednesday 8am to 10pm ET
Thursday 8am to 10pm ET
Friday 8am to 10pm ET
Saturday closed
Sunday closed