How to Talk to a Live Person in Progressive Customer Service

If you need to talk to a live person in Progressive customer service you need to dial 1-800-776-4737 phone number. To speak with a live agent, you need to press 0.

For your convenience we included the main menu of the Progressive customer service system below:

  • To report an accident or for help with the claim press 1
  • For billing, payments, questions or changes to an existing policy press 2
  • To get a quote or buy a policy press 3
  • For roadside assistance press 4
  • To speak with a Spanish-speaking representative press 6
  • To speak to a representative press 0

Progressive Customer Service Options

Progressive Phone Customer Service

  • Commercial phone number: 1-888-240-9839.
  • General customer service phone number: 1-800-776-4737.
  • Report fraud or identity theft phone number: 1-888-288-0770.

Progressive Social Networks Support

Progressive Customer Service Fax

To contact Progressive customer service via fax please use the following fax number: 1-877-280-5587.

Progressive Customer Service Mailing Addresses

Corporate Headquarters:

The Progressive Corporation

6300 Wilson Mills Rd.

Mayfield Village, Ohio 44143

For Investor Relations mail to:

The Progressive Corporation Investor Relations

6300 Wilson Mills Road

Box W33 Mayfield Village, Ohio 44143

Reach Real Person in Progressive by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Progressive Facebook account or Progressive Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Progressive are provided above.

If you successfully reached a live customer service agent in Progressive please leave your instructions in the comments section below so everyone can use it.