If you need to contact a live person in PNC customer service you need to dial 1-888-762-2265. To speak with a live agent, you need to enter your User ID, if you have it or tell “I don’t have one”. Then you need to say “No”, say “Give me options”, press 0 at the main menu and stay on the line (typical waiting time is about 10-12 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To access your personal account press 1.
- For business banking press 2.
- For online banking questions press 3.
- If you are calling to report a lost or stolen card press 4.
- To open a new account or check the status of the loan application press 5.
- For a loan payoff for PNC customer, calling for check verification process, for branch hours and location or to reach other department press 7.
- For insurance or member services press 9.
- To contact a consultant press 0.
PNC Customer Service Hours
Live customer service representatives are available 7am-10pm ET Monday-Friday and 8am-5pm ET, Saturday and Sunday.
PNC Customer Service Phones
- PNC customer service phone number is 1-888-762-2265.
- For Virtual Wallet you need to dial 1-800-352-2255.
- For Personal Credit Card you need to dial 1-800-558-8472.
- To Mortgage you need to dial 1-800-822-5626.
- For Student Lending you need to dial 1-800-762-1001.
- For PNC Investments Accounts you need to dial 1-800-622-7086.
- For Vested Interest® Participants you need to dial 1-800-374-4631.
- For Business Credit Card you need to dial 1-800-474-2101.
PNC Social Networks Customer Service
- PNC customer service could be contacted via PNC Facebook page. Typically customer service replies within an hour.
- You can also reach PNC support via PNC Twitter page
- You can view latest PNC videos on PNC Youtube page
PNC Live Chat Support
PNC doesn’t offer live chat support. Best way to contact PNC is to call them at 1-888-762-2265.
PNC support e-mail
You can contact McAfee via [email protected]
PNC Help Center
You can ask a question about PNC on the PNC Help Center page.