How to Talk to a Live Person in Pfizer Customer Service

If you need to speak to a live customer service representative in Pfizer customer service you need to dial 1-800-879-3477. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-15 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

  • To report a suspected side effect, adverse reaction or consume about quality of a Pfizer or greenstone product say “Side Effect” or press 1.
  • For patient assistance program RxPathways which provide support services such as Co-Pay assistance and access to medicines for eligible patients say “Co-Pay Assistance” or press 2.
  • If you are calling regarding a Pfizer over the counter product such as Advil, Centrum or Nexium 24HR say “Over The Counter Product” or press 3.
  • For product-related questions about animal health products say “Animal Health” or press 4.
  • To hear information about storing and handling Prevnar13 say “Prevnar13” or press 5.
  • For information about a Pfizer product say “Product Information” or press 6.

Pfizer Customer Service Hours

Live customer service representatives from Pfizer are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.

Pfizer Customer Service Phones

  • Pfizer customer service phone number is 1-800-879-3477. Live customer service representatives from Pfizer are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.
  • For Corporate Office you need to dial 1-212-733-2323.

Pfizer Social Networks Customer Service

Pfizer Mailing Addresses

Corporate Mailing Address:
Pfizer Inc.
235 East 42nd Street NY, NY 10017

Pfizer Live Chat Support

Pfizer doesn’t offer live chat support. The best way to contact Pfizer is to call them at 1-800-879-3477.

Pfizer support e-mail

To contact Pfizer via e-mail you need to go to the Pfizer Contact page, select the Area of Inquiry, press “GO”, fill the form and press “SEND EMAIL”.

Pfizer Help Center

You can get more information about Pfizer on the Pfizer FAQ page.

Pfizer Opening Hours

Monday 9am to 7pm EST
Tuesday 9am to 7pm EST
Wednesday 9am to 7pm EST
Thursday 9am to 7pm EST
Friday 9am to 7pm EST
Saturday closed
Sunday closed

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