How to Talk to a Live Person in Paychex Customer Service

If you need to speak to a live customer service representative in Paychex customer service you need to dial 1-833-299-0168. To speak with a live agent, you need to press 1 (if you’re a Paychex customer), then press 5 (for all other calls) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re a Paychex customer press 1.
  • If you’re an employee of a Paychex customer press 2.

If you press 1 in the above menu you will get the following sub-menu:

  • If you know the extension of the person you’re trying to reach press 1.
  • For payroll press 2.
  • For retirement services press 3.
  • To purchase additional product and services press 4.
  • For all other calls press 5.

Paychex Customer Service Hours

Live customer service representatives from Paychex are available 24 hours a day seven days a week.

Paychex Customer Support Phones

  • Paychex Customer Support Phone is 1-833-299-0168. Live customer service representatives from Paychex are available 24 hours a day seven days a week.
  • For Sales you need to dial 1-833-729-8200.
  • For Paychex Insurance Agency Help you need to dial 1-800-472-0072.
  • For Health and Benefits Help you need to dial 1-800-741-6277.
  • For Retirement Help you need to dial 1-800-472-0072.
  • For HR Online Help you need to dial 1-800-820-5810.

Paychex Social Networks Customer Service

Paychex Live Chat Support

Paychex doesn’t offer live chat support. The best way to contact Paychex is to call them at 1-833-299-0168.

Paychex support e-mail

  • To contact Property & Casualty send an e-mail to [email protected]
  • For Retirement Help send an e-mail to [email protected]
  • Paychex Fax Number

    Paychex does not have a fax number. Instead you can use 1-833-299-0168 phone number to contact Paychex.

    Paychex Help Center

    Paychex Opening Hours

    You can find more information about Paychex opening hours on the Paychex Locator Page.

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