How to Talk to a Live Person in Paychex Customer Service

If you need to speak to a live customer service representative in Paychex customer service you need to dial 1-833-299-0168. To speak with a live agent, you need to press 1 (if you’re a Paychex customer), then press 5 (for all other calls) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re a Paychex customer press 1.
  • If you’re an employee of a Paychex customer press 2.

If you press 1 in the above menu you will get the following sub-menu:

  • If you know the extension of the person you’re trying to reach press 1.
  • For payroll press 2.
  • For retirement services press 3.
  • To purchase additional product and services press 4.
  • For all other calls press 5.

Paychex Customer Service Hours

Live customer service representatives from Paychex are available 24 hours a day seven days a week.

Paychex Customer Support Phones

  • Paychex Customer Support Phone is 1-833-299-0168. Live customer service representatives from Paychex are available 24 hours a day seven days a week.
  • For Sales you need to dial 1-833-729-8200.
  • For Paychex Insurance Agency Help you need to dial 1-800-472-0072.
  • For Health and Benefits Help you need to dial 1-800-741-6277.
  • For Retirement Help you need to dial 1-800-472-0072.
  • For HR Online Help you need to dial 1-800-820-5810.

Paychex Social Networks Customer Service

Paychex Live Chat Support

Paychex doesn’t offer live chat support. The best way to contact Paychex is to call them at 1-833-299-0168.

Paychex support e-mail

  • To contact Property & Casualty send an e-mail to [email protected]
  • For Retirement Help send an e-mail to [email protected]
  • Paychex Fax Number

    Paychex does not have a fax number. Instead you can use 1-833-299-0168 phone number to contact Paychex.

    Paychex Help Center

    Paychex Opening Hours

    You can find more information about Paychex opening hours on the Paychex Locator Page.

    Paychex Headquarters

    View Paychex headquarters location on a map.

    Reach Real Person in Paychex by Phone, Live Chat, Social Network

    Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Paychex Facebook account or Paychex Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Paychex are provided above.

    What to do if Paychex Contact Number Is Not Working?

    It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Paychex customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Paychex Customer Service are the most accurate.

    If you successfully reached a live customer service agent in Paychex please leave your instructions in the comments section below so everyone can use it.

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