If you need to speak to a live customer service representative in Paychex customer service you need to dial 1-833-299-0168. To speak with a live agent, you need to press 1 (if you’re a Paychex customer), then press 5 (for all other calls) and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re a Paychex customer press 1.
- If you’re an employee of a Paychex customer press 2.
If you press 1 in the above menu you will get the following sub-menu:
- If you know the extension of the person you’re trying to reach press 1.
- For payroll press 2.
- For retirement services press 3.
- To purchase additional product and services press 4.
- For all other calls press 5.
Paychex Customer Service Hours
Live customer service representatives from Paychex are available 24 hours a day seven days a week.
Paychex Customer Support Phones
- Paychex Customer Support Phone is 1-833-299-0168. Live customer service representatives from Paychex are available 24 hours a day seven days a week.
- For Sales you need to dial 1-833-729-8200.
- For Paychex Insurance Agency Help you need to dial 1-800-472-0072.
- For Health and Benefits Help you need to dial 1-800-741-6277.
- For Retirement Help you need to dial 1-800-472-0072.
- For HR Online Help you need to dial 1-800-820-5810.
Paychex Social Networks Customer Service
- Paychex customer service could be contacted via Paychex Facebook page. Typically Paychex customer service representative replies within an hour.
- You can also reach Paychex support via Paychex Twitter page
- You can view latest Paychex videos on Paychex Youtube page
Paychex Live Chat Support
Paychex doesn’t offer live chat support. The best way to contact Paychex is to call them at 1-833-299-0168.
Paychex support e-mail
- To contact Property & Casualty send an e-mail to [email protected]
- For Retirement Help send an e-mail to [email protected]
- You can get more information about Paychex Customers on the Paychex Customers Support page.
Paychex Fax Number
Paychex does not have a fax number. Instead you can use 1-833-299-0168 phone number to contact Paychex.
Paychex Help Center
Paychex Opening Hours
You can find more information about Paychex opening hours on the Paychex Locator Page.