How to Talk to a Live Person in PennDOT Customer Service

If you need to speak to a live customer service representative in the Pennsylvania Department of Motor Vehicles customer service you need to dial 1-717-412-5300. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 10-40 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you would like REAL ID, driver licensing or photo ID services press 1.
  • For motor vehicle, titling, registration or parking placard services press 2.
  • For exam scheduling services press 3.
  • For service center locations and services press 4.
  • If you would like to hear about services and information found on our website press 5.
  • For apportioned services press 6.

PennDOT DMV Customer Service Hours

Live customer service representatives from Pennsylvania DMV are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.

Pennsylvania Department of Motor Vehicles Customer Support Phones

  • PA DMV Customer Support Phone is 1-717-412-5300. Live customer service representatives from Pennsylvania DMV are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.
  • For TTY you need to dial 711.
  • For Driver and vehicle service surveys you need to dial 1-800-265-0921.

Pennsylvania Department of Transportation Social Networks Customer Service