How to Talk to a Live Person in OVO Energy Customer Service

If you need to speak to a live customer service representative in OVO Energy customer service you need to dial 0330-303-5063. To speak with a live agent, you need to press 2 (if you’re already a customer and need help from our customer service team) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have a top-up meter or use keys and cars to buy your energy press 1.
  • If you’re already a customer and need help from our customer service team press 2.
  • If you recently signed up and want to talk about a new account press 3.
  • If you’re calling to switch or recently moved into a property already with OVO and want to tell us you’ve moved in press 4.

OVO Energy Customer Service Hours

Live customer service representatives from OVO Energy are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

OVO Energy Customer Support Phones

  • OVO Energy Customer Support Phone is 0330-303-5063. Live customer service representatives from OVO Energy are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

OVO Energy Social Networks Customer Service

OVO Energy Mailing Addresses

1 Rivergate Temple Quay
Bristol BS1 6ED
United Kingdom

OVO Energy Support Community

You can get the answers to your questions about OVO Energy on the OVO Energy Forum page. Community Support representatives are available 24 hours a day seven days a week.

OVO Energy Live Chat Support

You can start a live chat session with a OVO Energy Support Agent on the OVO Energy Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

OVO Energy support e-mail

OVO Energy Help Center

OVO Energy Opening Hours

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday closed
Sunday closed

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