How to Talk to a Live Person in Oregon Unemployment Customer Service

If you need to speak to a live customer service representative in Oregon Unemployment customer service you need to dial 1-877-File-4-U (1-877-345-3484). To speak with a live agent, you need to press 1 (if you are a claimant), then press 3 (if you have questions about eligibility for unemployment benefits) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a claimant press 1.
  • If you are an employer press 2.

Then if you press 1 (if you are a claimant) in the above menu you will get the following sub-menu:

  • If you need username or password assistance press 1.
  • If you need information about filing a claim press 2.
  • If you have questions about eligibility for unemployment benefits press 3.
  • If you have questions about what happens after you have filed your claim press 4.
  • If you have questions about Key Bank payment press 5.
  • If you would like to hear these options again press 9.

Oregon Unemployment Customer Service Hours

Live customer service representatives from Oregon Unemployment are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.

Oregon Unemployment Insurance Customer Service Phones

  • Oregon Unemployment Insurance customer service phone number is 1-877-345-3484. Live customer service representatives from Oregon Unemployment are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Pandemic Unemployment Assistance (PUA) benefits you need to dial 1-833-410-1004 (toll free) or 1-503-370-5400 (local). Live customer service representatives from Oregon Unemployment are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Central Administrative Office you need to dial 1-503-947-1394.
  • For Central Administrative Office you need to dial 1-503-947-1394.
  • For Central Administrative Office you need to dial 1-503-947-1394.

Oregon Unemployment Insurance Social Networks Customer Service

Oregon Unemployment Insurance Mailing Addresses

Oregon Employment Department:
875 Union St. NE
Salem, OR 97311

Oregon Unemployment Live Chat Support

You can start a live chat session with an Oregon Unemployment Support Agent on the Oregon Unemployment Contact page by clicking the “Chat” icon in the bottom right corner of the page.

Oregon Unemployment support e-mail

Oregon Unemployment Insurance Help Center

You can get more information about Oregon Unemployment Insurance on the Oregon Unemployment Insurance Help page.

You can get more information about My UI Claim, Special Unemployment Program and more on the Oregon Unemployment Support page.

Oregon Unemployment Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed

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