If you need to talk to a live person in Optimum customer service you need to dial 1-888-276-5255. This number is available 24 hours a day. To speak with an agent, you need to press 1 (in the second menu after words “if you are not currently in Optimum business customer”) and stay on the line (typical peak waiting time is about 7-30 minutes).
The system will offer you to press 1 for calling about Optimum services for your business and press 2 for calling about Optimum services for your home.
For calling about Optimum services for your business you need to enter the phone number or account number associated with your Optimum business account now. If you are not currently an Optimum business customer, you need to press 1.
If you choose 1 the system will offer you the menu below:
- For billing or payment questions press 1
- To confirm, cancel or reschedule an existing appointment press 2
- For cable TV, Internet or phone service related issues press 3
- To become an Optimum customer, services or move your service to a new business press 4
- If you are calling to downgrade or disconnect your service press 5
Optimum Service Options
Optimum Phone Customer Service
- For installation & pending surveys you need to dial 1-855-267-8468. A live agent is available Monday – Friday 8am – 7pm.
- For sales you need to dial 1-855-267-8468. A live agent is available Monday – Friday 8am – 7pm.
Optimum Social Networks Support
- You can message live customer service representative using Optimum Facebook page
- You can also message live customer service representatives using Optimum Twitter
- You can view latest Optimum videos on Optimum Youtube
Optimum Live Chat
You can start a chat session with an Optimum support representative on the site here.
Questions and Answers
Is 24/7 customer service available from Optimum?
No, 24/7 customer service is not available from Optimum. You can call Optimum during the following hours: Monday – Friday 8am – 7pm.
What is 1-800 Telephone Number for Optimum
Experian 1-800 customer service telephone contact number is 888-276-5255.
How to talk to a human in Optimum
You can follow instructions at the beginning of this article to learn how to quickly get to a human in Optimum.
Reach Real Person in Optimum by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Optimum Facebook account or Optimum Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Optimum are provided above.
What to do if Optimum Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Optimum customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Optimum Customer Service are the most accurate.
If you successfully reached a live customer service agent in Optimum please leave your instructions in the comments section below so everyone can use it.