If you need to speak to a live customer service representative in Openreach customer service you need to dial 0800-023-2023. To speak with a live agent, you need to press 3 (if you have a general inquiry or a complaint) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To report damage to Openreach equipment or damage caused to your property by Openreach press 1.
- If you are calling about the placement of a pole erected in the last 90 days press 2.
- If you have a general inquiry or a complaint press 3.
Openreach Customer Service Hours
Live customer service representatives from Openreach are available from 8am to 8pm Monday-Friday, from 10am to 6pm Saturday, from 10am to 4pm Sunday.
Openreach Customer Support Phones
- Openreach Customer Support Phone is 0800-023-2023. Live customer service representatives from Openreach are available from 8am to 8pm Monday-Friday, from 10am to 6pm Saturday, from 10am to 4pm Sunday.
Openreach Social Networks Customer Service
- Openreach customer service could be contacted via Openreach Facebook page. Typically Openreach customer service representative replies within an hour.
- You can also reach Openreach support via Openreach Twitter page
- You can view latest Openreach photos on Openreach Instagram page
- You can view latest Openreach videos on Openreach Youtube page
- You can message a live customer service representative using Openreach Linkedin page
Openreach Live Chat Support
You can start a live chat session with a Openreach Support Agent on the Openreach Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.
Openreach support e-mail
For Availability Checker Enquiry you need to go to the Openreach Customer Form page, fill in the form and press the “Submit” button.
Openreach Help Center
- You can get more information about Openreach Customers on the Openreach Customers Support page.
Openreach Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm
View Openreach headquarters location on a map.
Reach Real Person in Openreach by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Openreach Facebook account or Openreach Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Openreach are provided above.
What to do if Openreach Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Openreach customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Openreach Customer Service are the most accurate.
If you successfully reached a live customer service agent in Openreach please leave your instructions in the comments section below so everyone can use it.