How to Talk to a Live Person in Old Navy Customer Service

If you need to contact a live person in Old Navy customer service you need to dial 1-800-653-6289. To speak with a live agent, you need to say “representative” or press 0 and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “recent order” or press 1.
  • Say “place an order” or press 2.
  • Say “gift card” or press 3.
  • Say “credit card” or press 4.
  • Say “more options” or press 5.
  • Say “representative” or press 0.

Old Navy Customer Service Hours

Old Navy live customer service agents are available from 7am to 1am EST Monday-Sunday.

Old Navy Phone Customer Service

  • Old Navy customer service phone number is 1-800-653-6289. Live customer service agents are available from 7am to 1am EST Monday-Sunday.
  • For orders shipping to destinations outside the United States you need to dial 1-614-744-3908.
  • For customers with hearing impairments you need to dial 1-800-449-4253.
  • For Old Navy Credit Card you need to dial 1-877-222-6868.
  • For Old Navy Visa¬© Credit Card you need to dial 1-866-450-5294.

Old Navy Social Networks Customer Service

Old Navy Mailing Addresses

Mail a letter:
Old Navy Customer Relations
6007 Green Pointe Drive
Groveport, OH 43125

Old Navy Live Chat Support

Old Navy doesn’t offer live chat support. Best way to contact Old Navy is to call them at 1-800-653-6289.

Old Navy Help Center

You can view more information about Old Navy on the Old Navy Support Center page.

Old Navy support e-mail

[email protected]

Old Navy Headquarters

View Old Navy headquarters location on a map.

Reach Real Person in Old Navy by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Old Navy Facebook account or Old Navy Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Old Navy are provided above.

What to do if Old Navy Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Old Navy customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Old Navy Customer Service are the most accurate.

If you successfully reached a live customer service agent in Old Navy please leave your instructions in the comments section below so everyone can use it.

Old Navy Customer Ratings and Reviews