If you need to contact a live person in OG&E customer service you need to dial 1-800-272-9741. To speak with a live agent, you need to press 6 at the main menu and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To report or check the status of an Outage say “Outage” or press 1.
- For payment options including payment arrangements and average monthly billing say “payment options” or press 2.
- To hear account information such as your last payment or balance say “account information” or press 3.
- To stop, start or transfer service say “service” or press 4.
- For OG&E programs like those that help you save energy and money say “programs” or press 5.
- For questions about oge.com or smart thermostats say “support” or press 6.
OG&E Customer Service Hours
Live customer service representatives from OG&E are available from 8am to 5pm EST Monday-Friday.
OG&E Customer Service Phones
- OG&E customer service phone number is 1-800-272-9741. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
- For Emergencies and Report an Outage you need to dial 1-800-522-6870.
- For SmartHours Info you need to dial 1-800-272-9741. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
- For Residential Customer Service you need to dial 1-800-272-9741. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
- For Business Customer Service you need to dial 1-888-988-9747. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
- For Payment by Phone (US Payments) you need to dial 1-877-306-9274.
- For Corporate Info you need to dial 1-405-553-3000.
OG&E Social Networks Customer Service
- OG&E customer service could be contacted via OG&E Facebook page. Typically customer service representative replies within an hour.
- You can also reach OG&E support via OG&E Twitter page
- You can view latest OG&E videos on OG&E Youtube page
OG&E Mailing Addresses
Payment Address:
OG&E
PO Box 24990
Oklahoma City, OK 73124-0990
Business Address:
OGE Energy Corp
OG&E Electric Services
PO Box 321
Oklahoma City, OK 73101-0321
OG&E support e-mail
OG&E doesn’t offer live support e-mail. Best way to contact OG&E is to call them at 1-800-272-9741.
OG&E Live Chat Support
OG&E doesn’t offer live chat support. Best way to contact OG&E is to call them at 1-800-272-9741.