How to Talk to a Live Person in OCBC Bank Customer Service

If you need to speak to a live customer service representative in OCBC Bank customer service you need to dial 6363-3333 or 65-6363-3333 (from overseas). To speak with a live agent, you need to press 1 (for English), press 0 (to speak with a customer care representative), then press 0 (if you are not an existing customer), after press 1 (for credit card) and stay on the line (typical waiting time is about 3-4 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For balance inquiries, account transaction or balance transfer press 1.
  • For a transfer, pay bill or activation press 2.
  • For reward, transmitted increase or pin change press 3.
  • For rate or other inquiries press 4.
  • To report unauthorized transaction, lost card, token press 5.
  • For more press 6.
  • To speak with a customer care representative press 0.

OCBC Customer Service Hours

Live customer service representatives from OCBC are available 24 hours Monday-Sunday.

OCBC Customer Support Phones

  • OCBC Customer Support Phone is 6363-3333 or 65-6363-3333 (from overseas). Live customer service representatives from OCBC are available 24 hours Monday-Sunday.
  • For Premier Banking you need to dial 1800-773-6437 or 65-9850-0000 (from overseas).

OCBC Bank Social Networks Customer Service

OCBC Mailing Addresses

OCBC Bank:
65 Chulia Street
OCBC Centre
Singapore 049513

Group Legal & Regulatory Compliance:
63 Chulia Street
OCBC Centre East
Singapore 049514

OCBC Live Chat Support

OCBC doesn’t offer live chat support. The best way to contact OCBC is to call them at 6363-3333.

OCBC support e-mail

  • To obtain access and make corrections to your Personal Data records send an e-mail to [email protected]

OCBC Help Center

OCBC Bank Opening Hours

You can find more information about OCBC Bank opening hours on the OCBC Bank Locator Branches page.