How to Talk to a Live Person in OCBC Bank Customer Service

If you need to speak to a live customer service representative in OCBC Bank customer service you need to dial 6363-3333 or 65-6363-3333 (from overseas). To speak with a live agent, you need to press 1 (for English), press 0 (to speak with a customer care representative), then press 0 (if you are not an existing customer), after press 1 (for credit card) and stay on the line (typical waiting time is about 3-4 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For balance inquiries, account transaction or balance transfer press 1.
  • For a transfer, pay bill or activation press 2.
  • For reward, transmitted increase or pin change press 3.
  • For rate or other inquiries press 4.
  • To report unauthorized transaction, lost card, token press 5.
  • For more press 6.
  • To speak with a customer care representative press 0.

OCBC Customer Service Hours

Live customer service representatives from OCBC are available 24 hours Monday-Sunday.

OCBC Customer Support Phones

  • OCBC Customer Support Phone is 6363-3333 or 65-6363-3333 (from overseas). Live customer service representatives from OCBC are available 24 hours Monday-Sunday.
  • For Premier Banking you need to dial 1800-773-6437 or 65-9850-0000 (from overseas).

OCBC Bank Social Networks Customer Service

OCBC Mailing Addresses

OCBC Bank:
65 Chulia Street
#01-00
OCBC Centre
Singapore 049513

Group Legal & Regulatory Compliance:
63 Chulia Street
#10-00
OCBC Centre East
Singapore 049514

OCBC Live Chat Support

OCBC doesn’t offer live chat support. The best way to contact OCBC is to call them at 6363-3333.

OCBC support e-mail

  • To obtain access and make corrections to your Personal Data records send an e-mail to [email protected]

OCBC Help Center

OCBC Bank Opening Hours

You can find more information about OCBC Bank opening hours on the OCBC Bank Locator Branches page.

Reach Real Person in Ocbc by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Ocbc Facebook account or Ocbc Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ocbc are provided above.

What to do if Ocbc Live Person Contact Information Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact phone numbers might be removed and added. If you have problems with getting a real person in Ocbc customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in OCBC Bank Customer Service are the most accurate.

If you successfully reached a live customer service agent in Ocbc please leave your instructions in the comments section below so everyone can use it.

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