Number for Live PersonIf you need to speak to a live customer service representative in New York Unemployment customer service you need to dial 1-888-209-8124. To speak with a live agent, you need to press 0, then press pound (if you don’t know your social security number) and stay on the line (typical waiting time is about 10-45 minutes).
Live customer service agents from New York Unemployment are available from 8am to 5pm Monday-Friday.
New York Unemployment Customer Service Phones
- NY Unemployment customer service phone number is 1-888-209-8124. Live customer service representatives from NY Unemployment are available from 8am to 5pm EST Monday-Friday.
- To claim weekly benefits or listen to benefit payment information you need to dial 1-888-581-5812.
- For unemployment customer service you need to dial 1-888-209-8124.
- For debit card questions you need to dial 1-866-295-2955.
- For information on Trade Adjustment Assistance or SEAP (Self-Employment Assistance Program) you need to dial 1-518-485-1597.
- To report suspected unemployment insurance fraud you need to dial 1-888-598-2077.
- To request a payment plan for money owed to the Department of Labor you need to dial 1-800-533-6600.
New York Department of Labor Social Networks Customer Service
- New York Department of Labor customer service could be contacted via New York Department of Labor Facebook page. Typically New York Department of Labor customer service representative replies within an hour.
- You can also reach New York Department of Labor support via New York Department of Labor Twitter page
- You can view latest New York Department of Labor photos on New York Department of Labor Instagram page
- You can view latest New York Department of Labor videos on New York Department of Labor Youtube page
New York Unemployment Customer Service Hours
Live customer service representatives from New York Unemployment are available from 8am to 5pm Monday-Friday.
NYS Unemployment Insurance (UI) Mailing Addresses
To contact Telephone Claims Center (TCC) staff:
New York State Department of Labor, P.O. Box 15130, Albany, NY 12212-5130
To request a hearing before an Administrative Law Judge:
New York State Department of Labor, P.O. Box 15131, Albany, NY 12212-5131
NYS Department of Labor
Office of Special Investigations:
Bldg 12 – Room 576
W. Averell Harriman Campus
Albany, NY 12240
To request a payment plan for money owed to the Department of Labor:
NYS Department of Labor, P.O. Box 1195, Albany, NY 12201
New York State Unemployment Insurance Live Chat Support
New York Department of Labor doesn’t offer live chat support. The best way to contact New York Department of Labor is to call them at 1-888-209-8124.
NY Unemployment support e-mail
- To contact NY Unemployment via e-mail use the following NY Unemployment contact form
New York Department of Labor Help Center
You can get more information about New York Department of Labor on the New York Department of Labor FAQ page.
New York Unemployment Opening Hours
Monday 8am to 5pm EST
Tuesday 8am to 5pm EST
Wednesday 8am to 5pm EST
Thursday 8am to 5pm EST
Friday 8am to 5pm EST
Saturday closed
Sunday closed