Number for Live PersonIf you need to speak to a live customer service representative in New York State of Health customer service you need to dial 1-855-355-5777. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 2-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you need assistance applying for coverage or have a question about your individual marketplace account press 1.
- If you are an in-person assister which includes navigators, brokers, certified application counselor and health plan facilitated enrollers press 2.
- If you are an employee or calling about the small business marketplace press 3.
- If you need information about participating as an employee in a small business marketplace or are an employee with an existing small business marketplace account press 4.
NY State of Health Customer Service Hours
Live customer service representatives from New York State of Health are available from 8am to 8pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
New York State of Health Customer Support Phones
- New York State of Health Customer Support Phone is 1-855-355-5777. Live customer service representatives from New York State of Health are available from 8am to 8pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
- For TTY you need to dial 1-800-662-1220. Live customer service representatives from New York State of Health are available from 8am to 8pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
NY State of Health Social Networks Customer Service
- NY State of Health customer service could be contacted via NY State of Health Facebook page. Typically NY State of Health customer service representative replies within an hour.
- You can also reach NY State of Health support via NY State of Health Twitter page
- You can view latest NY State of Health videos on NY State of Health Youtube page
- You can view latest NY State of Health photos on NY State of Health Instagram page
New York State of Health Live Chat Support
You can start a live chat session with a New York State of Health Support Virtual Assistance on the New York State of Health page by clicking the “Chat Now” blue button in the bottom right corner of the page.
New York State of Health support e-mail
New York State of Health doesn’t offer live support via e-mail.
New York State of Health Help Center
- You can get more information about New York State of Health Customers on the New York State of Health page by clicking the “Get Help” button in the upper right corner of the page.
New York State of Health Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 9am to 1pm
Sunday closed
Ny State Of Health Headquarters
View Ny State Of Health headquarters location on a map.
Reach Real Person in Ny State Of Health by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ny State Of Health Facebook account or Ny State Of Health Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ny State Of Health are provided above.
What to do if Ny State Of Health Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ny State Of Health customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in NY State of Health Customer Service are the most accurate.
If you successfully reached a live customer service agent in Ny State Of Health please leave your instructions in the comments section below so everyone can use it.