If you need to speak to a live customer service representative in the New York State Department of Motor Vehicles customer service you need to dial 1-518-486-9786 or 1-800-698-2931. To speak with a live agent, you need to press 1 (for English), press 2 (for any other location), then press 2 (for all other DMV related questions), press 1 (to process a transaction or change your address online and need help or have any other questions), after press 5 (for any other questions or to speak with a representative) and stay on the line (typical waiting time is about 20-40 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you live in the countries of Albany, Onondaga, Nassau, Rocklin or Westchester or in the five boroughs of New York City press 1.
• For any other location press 2.

If you press 2 in the above menu you will get the following sub-menu:

• If you need help making a reservation or with a meal in or Dropbox transaction press 1.
• For all other DMV related questions press 2.

NY DMV Customer Service Hours

Live customer service representatives from NY DMV are available from 8am to 4:30pm ET Monday-Friday, Saturday-Sunday closed.

New York State Department of Motor Vehicles Customer Support Phones

• NY DMV Customer Support Phone is 1-518-486-9786 or 1-800-698-2931. Live customer service representatives from NY DMV are available from 8am to 4:30pm ET Monday-Friday, Saturday-Sunday closed.
• For Telecommunications Device for the Deaf (TDD) you need to dial 711 or 1-800-662-1220 (have the relay operator dial 1-518-486-9786).
• For Bad Check you need to dial 1-518-474-5766. Live customer service representatives are available from 9am to 3pm Monday-Friday, Saturday-Sunday closed.
• For Clean Pass Vehicles you need to dial 1-518-486-9786. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Division of Safety and Business Hearings you need to dial 1-518-474-1509. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Insurance Services Bureau you need to dial 1-518-474-0700. Live customer service representatives are available from 8:30am to 4:15pm Monday-Friday, Saturday-Sunday closed.
• For Personalized and Custom Plates you need to dial 1-518-402-4838. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Refund/Credit Card you need to dial 1-518-474-0904. Live customer service representatives are available from 9am to 3pm Monday-Friday, Saturday-Sunday closed.
• For Salvage exam scheduling and transport permits you need to dial 1-518-486-6560.
• For Salvage paperwork and salvage titles you need to dial 1-518-473-0399.
• For Schedule a Road Test you need to dial 1-518-402-2100. Live customer service representatives are available 24/7.
• For Title Services Bureau you need to dial 0845-241-9560.
• For Traffic Violations Bureau (TVB) you need to dial 1-718-488-5710.

New York State Department of Motor Vehicles Social Networks Customer Service

• New York State Department of Motor Vehicles customer service could be contacted via New York State Department of Motor Vehicles Facebook page. Typically New York State Department of Motor Vehicles customer service representative replies within an hour.
• You can also reach NYS DMV support via NYS DMV Twitter page
• You can view latest NYS DMV videos on NYS DMV Youtube page
• You can view latest NYS DMV photos on NYS DMV Instagram page

NY DMV Live Chat Support

You can start a live chat session with a NY DMV Support Agent on the Vodafone Support page by clicking the “Ask a Question” button in the bottom right corner of the page.

NY DMV support e-mail

NY DMV doesn’t offer live support via e-mail.

New York State DMV Help Center

• You can get more information about NY DMV Customers on the NY DMV Customer Help page.

NYS DMV Opening Hours

You can find more information about NYS DMV opening hours on the NYS DMV Locations Page

Ny Dmv Headquarters

View Ny Dmv headquarters location on a map.

Reach Real Person in Ny Dmv by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ny Dmv Facebook account or Ny Dmv Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ny Dmv are provided above.

What to do if Ny Dmv Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ny Dmv customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on New York State Department of Motor Vehicles Customer Service | Talk to a Live Person in NY DMV are the most accurate.

If you successfully reached a live customer service agent in Ny Dmv please leave your instructions in the comments section below so everyone can use it.