Number for Live PersonIf you need to speak to a live customer service representative in NV Energy customer service you need to dial 1-702-402-5555. To speak with a live agent, you need to press 1 (for Residential customers) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For Residential customers press 1 or say “Residential”.
- For Commercial customers press 2 or say “Commercial”.
- To repeat these options press 7 or say “Repeat”.
If you say “Residential” or press 1 in the above menu you will get the following sub-menu:
- If you are calling about a power outage, street light or for any other power problem press 1 or say “power problem”.
- For billing or payment matters press 2 or say “billing or payment”.
- To start, stop or move service press 3 or say “moving”.
- For energy-efficiency products and services press 4 or say “powershift”.
- For all other matters press 5 or say “other”.
- To repeat these options press 7 or say “repeat”.
NV Energy Customer Service Hours
Live customer service representatives from NV Energy are available 24 hours a day seven days a week.
NV Energy Customer Support Phones
- NV Energy Customer Support Phone is 1-702-402-5555 (Southern Nevada) or 1-800-331-3103 (Toll-Free). Live customer service representatives from NV Energy are available 24 hours a day seven days a week.
- For Business Solutions Center you need to dial 1-702-402-1000 or 1-866-791-0345 (Toll-Free). Live customer service representatives from NV Energy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Outages & Emergencies you need to dial 1-702-402-2900.
- For NV Energy Customer Support Phone in Northern Nevada you need to dial 1-775-834-4444 or 1-800-962-0399 (Toll-Free).
NV Energy Social Networks Customer Service
- NV Energy customer service could be contacted via NV Energy Facebook page. Typically NV Energy customer service representative replies within an hour.
- You can also reach NV Energy support via NV Energy Twitter page
- You can view latest NV Energy videos on NV Energy Youtube page
NV Energy Mailing Addresses
Corporate Headquarters:
6226 W. Sahara Ave.
Las Vegas, NV 89146
Mail Payments:
P.O. Box 30073
Reno, NV 89520
NV Energy Live Chat Support
You can start a live chat session with a NV Energy Support Agent on the NV Energy Contact page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.
NV Energy support e-mail
NV Energy doesn’t offer live support via e-mail.
NV Energy Help Center
- You can get more information about NV Energy Customers on the NV Energy Customers Support page.
NV Energy Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed