How to Talk to a Live Person in NHS Customer Service

If you need to speak to a live customer service representative in NHS customer service you need to dial 0300-311-2233. To speak with a live agent, you need to press 7 (for any other enquiries) and stay on the line (typical waiting time is about 1-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For COVID-19 related enquiries press 1.
  • For existing queries and complaints press 2.
  • For dental enquiries press 3.
  • For GP enquiries press 4.
  • For pharmacy enquiries press 5.
  • For optical enquiries press 6.
  • For any other enquiries press 7.
  • To hear these options again press the star key.

NHS Customer Service Hours

Live customer service representatives from NHS are available from 9am to 3pm Monday-Friday, Saturday-Sunday closed.

NHS Customer Support Phones

  • NHS Customer Support Phone is 0300-311-2233. Live customer service representatives from NHS are available from 9am to 3pm Monday-Friday, Saturday-Sunday closed.
  • For Corporate enquiries you need to dial 0113-825-0000.

NHS Social Networks Customer Service

National Health Service Mailing Addresses

NHS England, PO Box 16738, Redditch, B97 9PT

NHS Live Chat Support

NHS doesn’t offer live chat support. The best way to contact NHS is to call them at 0300-311-2233.

NHS support e-mail

NHS Fax Number

NHS does not have a fax number. Instead you can use 0300-311-2233 phone number to contact NHS.

NHS Help Center

NHS Opening Hours

Monday 9am to 3pm
Tuesday 9am to 3pm
Wednesday 9am to 3pm
Thursday 9am to 3pm
Friday 9am to 3pm
Saturday closed
Sunday closed

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