Number for Live PersonIf you need to talk to a live person in New York Community Bank customer service you need to dial 1-877-786-6560 phone number. To quickly speak with a live agent, you need press 0 or to stay on the line.
For your convenience below is the main menu of the New York Community Bank phone customer service system:
- For deposit account information press 1.
- For loan and line of credit account information press 2.
- To transfer funds between accounts press 3.
- To update your information press 4.
- To activate your Visa debit card or change your ATM or Visa debit card pin, or report a lost or stolen ATM or Visa debit card press 5.
- To assign or change your automated phone system access code press 6.
- To end this call press 9.
- To speak with a live agent press 0.
- To repeat this menu press star key.
New York Community Bank Customer Service Options
New York Community Bank Phone Customer Service
- To contact Deposit Account and Residential Mortgage you need to dial 1-877-786-6560. Representatives are available Monday to Friday 8am to 8pm (ET) and Saturday 9am to 5pm (ET).
- To contact NYCB Online/Mobile and Visa® Debit Card you need to dial 1-877-786-6560. Representatives are available Monday to Friday 8am to 10pm (ET), Saturday 9am to 5pm (ET) and Sunday 9am to 4pm (ET).
- To report lost or stolen ATM / Visa® Debit Card you need to dial 1-855-271-7580.
New York Community Bank Social Networks Customer Service
- New York Community Bank Internet customer service on Facebook could be reached on New York Community Bank Facebook page
- New York Community Bank customer service on Linkedin could be reached on New York Community Bank Linkedin page
New York Community Bank Mail
New York Community Bank
615 Merrick Avenue
Westbury, New York 11590