If you need to speak to a live customer service representative in New Balance customer service you need to dial 1-800-595-9138. To speak with a live agent, you need to press 2 and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you want to resolve your question by text press 1.
• If you would like to speak with a representative press 2.

New Balance Customer Service Hours

Live customer service representatives from New Balance are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.

New Balance Customer Service Phones

• New Balance customer service phone number is 1-800-595-9138. Live customer service representatives from New Balance are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.

New Balance Social Networks Customer Service

• New Balance customer service could be contacted via New Balance Facebook page. Typically New Balance customer service representative replies within an hour.
• You can also reach New Balance support via New Balance Twitter page
• You can view latest New Balance videos on New Balance Youtube page
• You can view latest New Balance photos on New Balance Instagram page

New Balance Live Chat Support

You can start a live chat session with a New Balance Support Agent on the New Balance Support page by clicking a “Help” red button. Chat is available 24 hours a day seven days a week.

New Balance support e-mail

New Balance doesn’t offer live support via e-mail.

New Balance Help Center

You can find more information about New Balance on the New Balance Support page.

New Balance Opening Hours

You can find more information about New Balance opening hours on the New Balance Stores Page.

New Balance Headquarters

View New Balance headquarters location on a map.

Reach Real Person in New Balance by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via New Balance Facebook account or New Balance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for New Balance are provided above.

What to do if New Balance Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in New Balance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in New Balance Customer Service are the most accurate.

If you successfully reached a live customer service agent in New Balance please leave your instructions in the comments section below so everyone can use it.