How to Talk to a Live Person in North Dakota Unemployment Customer Service

If you need to speak to a live customer service representative in North Dakota Unemployment customer service you need to dial 1-701-328-4995. To speak with a live agent, you need to say “English” or press 1 (for English), then press 3 or say “Questions” (if you do not have a claim and have general questions about the unemployment insurance program) and stay on the line (typical waiting time is about 5-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To file or manage your claim, complete your weekly certification or make changes to your account say “Claim” or press 1.
  • If you are experiencing issues logging into the UI ICE website say “Website” or press 2.
  • If you do not have a claim and have general questions about the unemployment insurance program say “Questions” or press 3.

North Dakota Unemployment Customer Service Hours

Live customer service representatives from North Dakota Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

North Dakota Unemployment Customer Support Phones

  • ND Unemployment Customer Support Phone is 1-701-328-4995. Live customer service representatives from North Dakota Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Assistance regarding Unemployment Insurance collections you need to dial 1-701-328-2825.
  • For Unemployment Insurance Tax & Field Services you need to dial 1-701-328-2814.
  • For Assistance with your North Dakota Log In you need to dial 1-701-328-4470.
  • For Assistance with filing an Unemployment Insurance appeal, preparing for hearings, and appeal rights you need to dial 1-800-351-9098.
  • For Job Service North Dakota you need to dial 1-701-328-2825.

ND Unemployment Fax Number

  • General Unemployment Insurance benefit inquiries: 1-701-328-2728.
  • Unemployment Insurance Tax & Field Services: 1-701-328-1882.
  • Job Service North Dakota Central Office: 1-701-328-4000.

Job Service North Dakota Social Networks Customer Service

North Dakota Unemployment Insurance (UI) Mailing Addresses

Job Service North Dakota:
PO Box 5507
Bismarck, ND 58506-5507

North Dakota Works – Job Center Locations

You can find all North Dakota Works Job Offices on the North Dakota Works Locations page.

North Dakota Unemployment Live Chat Support

You can start a live chat session with a North Dakota Unemployment Support Virtual Assistance on the North Dakota Unemployment page by clicking the “Need Help?” red button in the bottom right corner of the page.

ND Unemployment support e-mail

North Dakota Unemployment Insurance (UI) Help Center

North Dakota Unemployment Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

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