If you need to speak to a live customer service representative in NC Quick Pass customer service you need to dial 1-877-769-7277. To speak with a live agent, you need to press 5 at the main menu, then press 9 and stay on the line (typical waiting time is about 2-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To pay a bill by mail invoice you have received, or for information regarding a bill by mail invoice press 1.
- For information regarding your NC Quick Pass responder account, to make a payment to your account, or to update or open an account press 2.
- For more information regarding toll rates and billing for travel on the I-77 express lanes press 3.
- For information regarding a vehicle information hold and release or a collections notice you have received press 4.
- For general information, customer service locations, hours and directions or all other inquiries press 5.
- To repeat these options press star.
NC Quick Pass Customer Service Hours
Live customer service representatives from NC Quick Pass available from 9am to 5pm on Monday-Friday, from 9am to 2pm on Saturday.
NC Quick Pass Phone Customer Service
- NC Quick Pass customer service phone number is 1-877-769-7277. Live customer service representatives from NC Quick Pass available from 9am to 5pm on Monday-Friday, from 9am to 2pm on Saturday.
NC Quick Pass Fax Number
1-919-388-3279
NC Quick Pass Social Networks Customer Service
- NC Quick Pass customer service could be contacted via NC Quick Pass Twitter page.
NC Quick Pass Mailing Addresses
Payments:
NC Quick Pass
P.O. Box 7116
Charlotte, NC 28272-1116
NC Quick Pass Live Chat Support
National Bank doesn’t offer live chat support. The best way to contact NC Quick Pass is to call its customer service department at 1-877-769-7277.
NC Quick Pass support e-mail
To contact NC Quick Pass via e-mail click “Contact Form” on the NC Quick Pass Customer Service page.
NC Quick Pass Help Center
You can get more information about NC Quick Pass on the NC Quick Pass Help page.
NC Quick Pass Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Saturday 9am to 2pm
Sunday closed