If you need to speak to a live customer service representative in the North Carolina Division of Motor Vehicles customer service you need to dial 1-919-715-7000. To speak with a live agent, you need to press 5 or say “Other”, then press 0 or say “Operator” and stay on the line (typical waiting time is about 10-30 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For questions about your driver’s license press 1 or say “License”.
• For insurance press 2 or say “Insurance”.
• For license plates, property taxes, entitled press 3 or say “Vehichle”.
• For office locations press 4 or say “Locations”.
• For all DMV services press 5 or say “Other”.
• To repeat these massage press 9 or say “Repeat”.

NC DMV Customer Service Hours

Live customer service representatives from NC DMV are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

North Carolina Division of Motor Vehicles Customer Support Phones

• NC DMV Customer Support Phone is 1-919-715-7000. Live customer service representatives from NC DMV are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Emergencies you need to dial 911.

North Carolina Division of Motor Vehicles Social Networks Customer Service

• North Carolina Division of Motor Vehicles customer service could be contacted via North Carolina Division of Motor Vehicles Facebook page. Typically North Carolina Division of Motor Vehicles customer service representative replies within an hour.
• You can also reach North Carolina Division of Motor Vehicles support via North Carolina Division of Motor Vehicles Twitter page
• You can view latest North Carolina Division of Motor Vehicles videos on North Carolina Division of Motor Vehicles Youtube page
• You can view latest North Carolina Division of Motor Vehicles photos on North Carolina Division of Motor Vehicles Instagram page

North Carolina DMV Mailing Addresses

CDL Medical Certifications:
3126 Mail Service Center
Raleigh, NC 27697-3126

Commercial Driver License:
3117 Mail Service Center
Raleigh, NC 27697-3117

Crash Reports:
3106 Mail Service Center
Raleigh, NC 27697-3106

Dealer Licensing, Bonds:
3129 Mail Service Center
Raleigh, NC 27697-3129

Dealer, Station, Registration Denial Hearings:
3127 Mail Service Center
Raleigh, NC 27697-3127

Driver License Hearings:
3116 Mail Service Center
Raleigh, NC 27697-3116

Driver License Restoration Fees:
P.O. Box 29615
Raleigh, NC 27626-0615

Driver License Services:
3118 Mail Service Center
Raleigh, NC 27697-3118

Driving Records:
3113 Mail Service Center
Raleigh, NC 27697-3113

Fraud Investigations:
3131 Mail Service Center
Raleigh, NC 27697-3131

License Plate Turn-In:
3148 Mail Service Center
Raleigh, NC 27697-3148

Liability Insurance & Safety Responsibility Hearings:
3108 Mail Service Center
Raleigh, NC 27697-3108

In/Out-of-State Citations, Address Changes:
3120 Mail Service Center
Raleigh, NC 27697-3120

Medical Evaluation & Review:
3112 Mail Service Center
Raleigh, NC 27697-3112

Military/Internet Unit:
3176 Mail Service Center
Raleigh, NC 27697-3176

Registration Renewals:
P.O. Box 29620
Raleigh, NC 27626

Safety & Emissions Inspections:
3130 Mail Service Center
Raleigh, NC 27697-3130

Salvage Vehicle Titles:
3158 Mail Service Center
Raleigh, NC 27697-3158

School Bus & Commercial Driver Education:
3117 Mail Service Center
Raleigh, NC 27697-3117

Special & Personalized Plates:
3155 Mail Service Center
Raleigh, NC 27697-3155

Vehicle Liability Insurance:
3147 Mail Service Center
Raleigh, NC 27697-3147

Vehicle Storage & Theft:
3132 Mail Service Center
Raleigh, NC 27697-3132

Vehicle Titles/Liens, Duplicate Registration:
3148 Mail Service Center
Raleigh, NC 27697-3148

North Carolina DMV Live Chat Support

North Carolina DMV doesn’t offer live chat support.

North Carolina DMV support e-mail

• To contact North Carolina DMV via e-mail use the following North Carolina DMV contact form

NC DMV Help Center

• You can get more information about NC DMV Customers on the NC DMV Customers Support page.

NC DMV Opening Hours

You can find more information about North Carolina (NC) DMV opening hours on the North Carolina (NC) DMV Office Locations Page