How to Talk to a Live Person in NatWest Customer Service

If you need to speak to a live customer service representative in NatWest UK customer service you need to dial 03457-888-444. To speak with a live agent, you need to say “It is something else” or press 3, then say “It is something else” or press 7 and stay on the line (typical waiting time is about 3-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Mortgage” or press 1.
  • Say “Credit cards” or press 2.
  • Say “It is something else” or press 3.

If you say “It is something else” or press 3 in the above menu you will get the following sub-menu:

  • Say “Pay a bill” or press 1.
  • Say “Make a transfer between accounts” or press 2.
  • Say “To hear your balance” or press 3.
  • Say “To hear your recent transactions” or press 4.
  • Say “To order a statement” or press 5.
  • Say “To order a checkbook or a paying-in book” or press 6.
  • Say “It is something else” or press 7.

NatWest Customer Service Hours

Live customer service representatives from NatWest are available from 8am to 8pm Monday-Sunday.

NatWest Customer Support Phones

  • NatWest Customer Support Phone is 03457-888-444. Live customer service representatives from NatWest are available from 8am to 8pm Monday-Sunday.
  • For Credit Card applications you need to dial 0370-333-9092 (UK), 44-1268-508-018 (Overseas), 0800-141-3999 (Minicom). Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Classic Customers you need to dial 0370-333-9091 (UK), 44-1268-508-018 (Overseas), 0370-154-1192 (Minicom). Live customer service representatives are available 24/7.
  • For Gold Customers you need to dial 0370-333-1993 (UK), 44-1268-508-018 (Overseas), 0370-154-1192 (Minicom). Live customer service representatives are available 24/7.
  • For Private Banking & Platinum Customers you need to dial 0370-909-3715 (UK), 44-1268-508-018 (Overseas), 0370-154-1192 (Minicom). Live customer service representatives are available 24/7.
  • For Business Customers you need to dial 03457-11-44-77 (UK), 44-3457-11-44-77 (Overseas), 0800-404-6161 (Minicom). Live customer service representatives are available 24/7.
  • For General mortgage questions you need to dial 0345-302-0190 (UK), 0800-917-0526 (Minicom). Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 4pm Saturday, Sunday closed.
  • For Loans you need to dial 0800-200-400 (UK). Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, Sunday closed.
  • For Premier Customers you need to dial 0333-202-3330 (UK), 44-161-933-7239 (Overseas), 0800-027-1395 (Minicom).
  • For Home Insurance you need to dial 0345-246-0449.
  • For NatWest Application Helpdesk you need to dial 0345-3030-299 (UK), 0800-404-6161 (Minicom). Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Help with a mortgage application you need to dial 0800-092-9585 (UK), 44-121-629-0739 (Overseas), 0800-917-0789 (Minicom). Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday-Sunday.

NatWest Social Networks Customer Service

NatWest Live Chat Support

You can start a live chat session with a NatWest Support Agent on the NatWest Support page. To speak with a live agent, you need to press the “Need Help?” button in the bottom right corner of the page. Chat is available 24/7.

NatWest UK support e-mail

NatWest doesn’t offer live support via e-mail.

NatWest Help Center

NatWest Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 8pm
Sunday 8am to 8pm

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