If you need to contact a live person in Nationwide customer service you need to dial 1-877-669-6877. To speak with a live agent, you need to stay on the line until the automated phone system will ask you to press 0 (to speak with a representative). Then you need to press 0 and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

• For payment and billing or other help with any of your policies including ID Card, SmartRide or SmartMiles adding or replacing vehicles press 1.
• For insurance quote on a new policy including auto and home press 2.
• For claims and roadside assistance press 3.
• For business and farm insurance or other options press 4.
• To hear these choices again press pound.

Nationwide Customer Service Hours

Nationwide live customer service agents are available from 8.30am to 6pm EST Monday-Friday.

Nationwide Phone Customer Service

• Nationwide customer service phone number is 1-877-669-6877. Live customer service representatives are available from 8.30am to 6pm EST Monday-Friday.
• All Nationwide phone numbers about insurance are available at Nationwide Insurance contact page.
• All Nationwide phone numbers about investing are available at Nationwide Investing contact page.
• For Corporate headquarters you need to dial 1-800-882-2822.

Nationwide Social Networks Customer Service

• Nationwide customer service could be contacted via Nationwide Facebook page. Typically Nationwide customer service representative replies within an hour.
• You can also reach Nationwide support via Nationwide Twitter page
• You can view latest Nationwide photos on Nationwide Instagram page
• You can view latest Nationwide videos on Nationwide Youtube page

Nationwide support e-mail

For questions or comments about Nationwide, Nationwide quote, your Nationwide account or a career with Nationwide via e-mail use the following Nationwide contact form.

Nationwide Mailing Addresses

Corporate headquarters:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Office of Customer Advocacy:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Nationwide Live Chat Support

Nationwide doesn’t offer live chat support. Best way to contact Nationwide is to call them at 1-877-669-6877.

Nationwide Headquarters

View Nationwide headquarters location on a map.

Reach Real Person in Nationwide by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Nationwide Facebook account or Nationwide Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Nationwide are provided above.

What to do if Nationwide Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Nationwide customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Nationwide Customer Service are the most accurate.

If you successfully reached a live customer service agent in Nationwide please leave your instructions in the comments section below so everyone can use it.