Number for Live PersonIf you need to speak to a live customer service representative in Nationwide Building Society customer service you need to dial 0345-730-2011. To speak with a live agent, you need to press 2 (for current accounts, internet banking and credit card inquiries), then press 2 (for credit card inquiries) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For lost or stolen press 1.
- For current accounts, internet banking and credit card inquiries press 2.
- For person loan or existing savings including license bonds press 3.
- For mortgages press 4.
- For existing insurance policy press 5.
If you press 2 in the above menu you will get the following sub-menu:
- For current account and internet banking press 1.
- For credit card inquiries press 2.
Nationwide UK Customer Service Hours
Live customer service representatives from Nationwide are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
Nationwide Customer Support Phones
- Nationwide Customer Support Phone is 0345-730-2011. Live customer service representatives from Nationwide are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
- To Report a lost or stolen FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic card, FlexDirect card you need to dial 0800-055-66-22 or 44-1793-65-67-89 (abroad).
- To Report a lost or stolen FlexPlus card you need to dial 0800-11-88-55.
- For Current accounts you need to dial 03456-07-73-57.
- For General mortgage enquiries you need to dial 03457-30-20-10. Live customer service representatives from Nationwide are available from 8am to 6pm Monday-Friday, from 8:30am to 4pm Saturday, Sunday closed.
- For Online banking you need to dial 0800-464-3060. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
- For Online banking you need to dial 0800-464-3060.
- For Savings, ISAs and Investments you need to dial 0800-055-6622. Live customer service representatives are available 24/7.
- For Existing loan customers you need to dial 03457-30-2011.
- For Online banking you need to dial 0800-464-3060.
- For Online banking you need to dial 0800-464-3060.
Nationwide Social Networks Customer Service
- Nationwide customer service could be contacted via Nationwide Building Society Facebook page. Typically Nationwide Building Society customer service representative replies within an hour.
- You can also reach Nationwide Building Society support via Nationwide Building Society Twitter page
- You can view latest Nationwide Building Society videos on Nationwide Building Society Youtube page
- You can message a live customer service representative using Nationwide Building Society Linkedin page
Nationwide Live Chat Support
You can start a live chat session with a Nationwide Building Society Support Agent on the Nationwide Building Society Contact page. To speak with a live agent, you need to press the “Chat with Us” blue button in the bottom right corner of the page.
Nationwide support e-mail
Nationwide doesn’t offer live support via e-mail.
Nationwide Help Center
- You can get more information about Nationwide Customers on the Nationwide UK Customers Support page.
Nationwide Opening Hours
You can find more information about Nationwide opening hours on the Nationwide Branches Locations Page.