How to Talk to a Live Person in Nationwide Building Society Customer Service

If you need to speak to a live customer service representative in Nationwide Building Society customer service you need to dial 0345-730-2011. To speak with a live agent, you need to press 2 (for current accounts, internet banking and credit card inquiries), then press 2 (for credit card inquiries) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For lost or stolen press 1.
  • For current accounts, internet banking and credit card inquiries press 2.
  • For person loan or existing savings including license bonds press 3.
  • For mortgages press 4.
  • For existing insurance policy press 5.

If you press 2 in the above menu you will get the following sub-menu:

  • For current account and internet banking press 1.
  • For credit card inquiries press 2.

Nationwide UK Customer Service Hours

Live customer service representatives from Nationwide are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.

Nationwide Customer Support Phones

  • Nationwide Customer Support Phone is 0345-730-2011. Live customer service representatives from Nationwide are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
  • To Report a lost or stolen FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic card, FlexDirect card you need to dial 0800-055-66-22 or 44-1793-65-67-89 (abroad).
  • To Report a lost or stolen FlexPlus card you need to dial 0800-11-88-55.
  • For Current accounts you need to dial 03456-07-73-57.
  • For General mortgage enquiries you need to dial 03457-30-20-10. Live customer service representatives from Nationwide are available from 8am to 6pm Monday-Friday, from 8:30am to 4pm Saturday, Sunday closed.
  • For Online banking you need to dial 0800-464-3060. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Online banking you need to dial 0800-464-3060.
  • For Savings, ISAs and Investments you need to dial 0800-055-6622. Live customer service representatives are available 24/7.
  • For Existing loan customers you need to dial 03457-30-2011.
  • For Online banking you need to dial 0800-464-3060.
  • For Online banking you need to dial 0800-464-3060.

Nationwide Social Networks Customer Service

Nationwide Live Chat Support

You can start a live chat session with a Nationwide Building Society Support Agent on the Nationwide Building Society Contact page. To speak with a live agent, you need to press the “Chat with Us” blue button in the bottom right corner of the page.

Nationwide support e-mail

Nationwide doesn’t offer live support via e-mail.

Nationwide Help Center

Nationwide Opening Hours

You can find more information about Nationwide opening hours on the Nationwide Branches Locations Page.

Reach Real Person in Nationwide Building Society by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Nationwide Building Society Facebook account or Nationwide Building Society Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Nationwide Building Society are provided above.

If you successfully reached a live customer service agent in Nationwide Building Society please leave your instructions in the comments section below so everyone can use it.

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