Number for Live PersonIf you need to contact a live person in Nationwide customer service you need to dial 1-877-669-6877. To speak with a live agent, you need to stay on the line until the automated phone system will ask you to press 0 (to speak with a representative). Then you need to press 0 and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively, you can use the following other options available in the customer service phone menu:
- For payment and billing or other help with any of your policies including ID Card, SmartRide or SmartMiles adding or replacing vehicles press 1.
- For insurance quote on a new policy including auto and home press 2.
- For claims and roadside assistance press 3.
- For business and farm insurance or other options press 4.
- To hear these choices again press pound.
Nationwide Customer Service Hours
Nationwide live customer service agents are available from 8.30am to 6pm EST Monday-Friday.
Nationwide Phone Customer Service
- Nationwide customer service phone number is 1-877-669-6877. Live customer service representatives are available from 8.30am to 6pm EST Monday-Friday.
- All Nationwide phone numbers about insurance are available at Nationwide Insurance contact page.
- All Nationwide phone numbers about investing are available at Nationwide Investing contact page.
- For Corporate headquarters you need to dial 1-800-882-2822.
Nationwide Social Networks Customer Service
- Nationwide customer service could be contacted via Nationwide Facebook page. Typically Nationwide customer service representative replies within an hour.
- You can also reach Nationwide support via Nationwide Twitter page
- You can view latest Nationwide photos on Nationwide Instagram page
- You can view latest Nationwide videos on Nationwide Youtube page
Nationwide support e-mail
For questions or comments about Nationwide, Nationwide quote, your Nationwide account or a career with Nationwide via e-mail use the following Nationwide contact form.
Nationwide Mailing Addresses
Corporate headquarters:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
Office of Customer Advocacy:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
Nationwide Live Chat Support
Nationwide doesn’t offer live chat support. Best way to contact Nationwide is to call them at 1-877-669-6877.