How to Talk to a Live Person in National Visa Center Customer Service

If you need to speak to a live customer service representative in National Visa Center (NVC) customer service you need to dial 1-603-334-0700. To speak with a live agent, you need to press 0 (for all other inquiries or to speak with a beauty advisor) or stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For a new order placement press 1.
  • For questions about our Beauty Insider program press 2.
  • For assistance with an existing order press 3.
  • For product information or beauty advice press 4.
  • For inquiries related to our Sephora private label or Sephora Visa Credit Card including billing, payment or the status of your application press 5.
  • For more information about your gift card balance press 6.
  • For all other inquiries or to speak with a beauty advisor press 0 or remain on the line.
  • If you would like to hear these options again press 9.

NVC Customer Service Hours

Live customer service representatives from NVC are available from 7:00am to midnight EST Monday-Friday, Saturday-Sunday closed.

NVC Customer Support Phones

  • NVC Customer Support Phone is 1-603-334-0700. Live customer service representatives from NVC are available from 7:00am to midnight EST Monday-Friday, Saturday-Sunday closed.
  • For Nonimmigrant Visa Inquiries Only you need to dial 1-603-334-0888 .

NVC Social Networks Customer Service

  • NVC customer service could be contacted via NVC Facebook page. Typically Sephora customer service representative replies within an hour.
  • You can also reach NVC support via NVC Twitter page

NVC Mailing Addresses

National Visa Center
Attn: WC
31 Rochester Avenue
Portsmouth, NH 03801-2915

NVC Live Chat Support

NVC doesn’t offer live chat support. The best way to contact NVC is to call them at 1-603-334-0700.

NVC support e-mail

NVC Fax Number

NVC does not have a fax number. Instead you can use 1-603-334-0700 phone number to contact NVC.

NVC Help Center

NVC Opening Hours

Monday 7:00am to midnight EST
Tuesday 7:00am to midnight EST
Wednesday 7:00am to midnight EST
Thursday 7:00am to midnight EST
Friday 7:00am to midnight EST
Saturday closed
Sunday closed

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