How to Talk to a Live Person in National General Insurance Customer Service

If you need to speak to a live customer service representative in National General Insurance you need to dial 1-800-468-3466. To speak with a live agent, you need to press 2 (to hear are main menu options including the option to speak with a representative), then press 5 (if your call is not claims related and you have a question about your policy or need to make a payment) and stay on the line (typical waiting time is about 1-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To dial by name press the pound key.
  • To dial by claim number press 1.
  • To report a new claim at any time including glass-only damage and towing or roadside assistance press 2.
  • To hear options regarding a claim that is already been reported press 3.
  • For the recording of the claims email address, fax number and mailing address press 4.
  • If your call is not claims related and you have a question about your policy or need to make a payment press 5.

National General Insurance Customer Service Hours

Live customer service representatives from National General Insurance are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

National General Insurance Customer Support Phones

  • National General Insurance Customer Support Phone is 1-800-468-3466. Live customer service representatives from National General Insurance are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • To Get a Quote you need to dial 1-888-866-9845.
  • For Media inquiries you need to dial 1-833-684-0492.
  • For Manage Auto policy you need to dial 1-888-293-5108.
  • For Manage Homeowners policy you need to dial 1-888-325-1190.
  • To Start a claim or talk to about a current claim you need to dial 1-800-468-3466.

National General Insurance Social Networks Customer Service

National General Insurance Live Chat Support

You can start a live chat session with a National General Insurance Support Agent on the National General Insurance Support page. To speak with a live agent, you need to press the “Chat with Us” button.

National General Insurance support e-mail

National General Insurance Fax Number

National General Insurance does not have a fax number. Instead you can use 1-800-468-3466 phone number to contact National General Insurance.

National General Insurance Help Center

National General Insurance Opening Hours

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday closed
Sunday closed

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