How to Talk to a Live Person in NAB Customer Service

If you need to speak to a live customer service representative in National Australia Bank (NAB) customer service you need to dial 13-22-65. To speak with a live agent, you need to press 2 (to speak to one or NAB bankers about a product or service) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For phone banking press 1.
  • To speak to one of our bankers about a product or service press 2.
  • For foreign exchange, credit card and investment rates press 3.
  • To repeat this menu press 8.

Also you can reach NAB customer service by requesting a callback. If you would like to speak to a live customer service representative in NAB customer support by requesting a callback you need to go to the NAB Contact Centre page, fill in the call back form and press the “Submit” button.

NAB Customer Service Hours

Live customer service representatives from NAB are available from 8am to 7pm AEST/AEDT Monday-Friday, from 7am to 6pm AEST/AEDT Saturday, from 9am to 6pm AEST/AEDT Sunday.

NAB Customer Support Phones

  • NAB Customer Support Phone is 13-22-65 (Within Australia) or +61-3-8641-9083 (Overseas). Live customer service representatives from NAB are available from 8am to 7pm AEST/AEDT Monday-Friday, from 7am to 6pm AEST/AEDT Saturday, from 9am to 6pm AEST/AEDT Sunday.
  • For NAB media team you need to dial +61-3-7035-5015.
  • To Talk to a Transactional Banking Specialist you need to dial 1300-338-767.
  • For Transact support you need to dial 1300-369-852.

NAB Social Networks Customer Service

NAB Live Chat Support

You can start a live chat session with a NAB Support Agent on the NAB Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.

NAB support e-mail

NAB Fax Number

NAB does not have a fax number. Instead you can use 13-22-65 phone number to contact NAB.

NAB Help Center

NAB Opening Hours

You can find more information about NAB opening hours on the NAB Locator Page.

Categories