How to Talk to a Live Person in myGov Customer Service

If you need to speak to a live customer service representative in myGov customer service you need to dial 13-23-07. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For myGov inquiries press 1.
  • For assistance with myGov linking code press 2.
  • For Centrelink online inquiries press 3.
  • For Medicare online inquiries press 4.
  • For Australian Taxation Office online inquiries press 5.
  • If you’re ATO customer service representative press 6.
  • To hear these options again press 9.

myGov Customer Service Hours

Live customer service representatives from myGov are available from 7am to 10pm Monday-Friday, from 10am to 5pm Saturday-Sunday.

myGov Customer Support Phones

  • myGov Customer Support Phone is 13-23-07 or 1300-169-468 (from outside Australia). Live customer service representatives from myGov are available from 7am to 10pm Monday-Friday, from 10am to 5pm Saturday-Sunday.

myGov Social Networks Customer Service

  • You can reach myGov support via myGov Twitter page. Live customer service representatives are available from 9am to 5pm AEST Monday-Friday, Saturday-Sunday closed.

myGov Live Chat Support

You can start a live chat session with a myGov Support Agent on the myGov Contact page. To speak with a live agent, you need to press the “Ask a question” button in the bottom right of your screen.

myGov support e-mail

myGov doesn’t offer live support via e-mail.

myGov Fax Number

myGov does not have a fax number. Instead you can use 13-23-07 phone number to contact myGov.

myGov Help Center

myGov Opening Hours

Monday 7am to 10pm
Tuesday 7am to 10pm
Wednesday 7am to 10pm
Thursday 7am to 10pm
Friday 7am to 10pm
Saturday 10am to 5pm
Sunday 10am to 5pm

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