How to Talk to a Live Person in Maryland MVA Customer Service

If you need to speak to a live customer service representative in MVA customer service you need to dial 1-410-768-7000. To speak with a live agent, you need to press 3 (to speak to a customer service representative) and stay on the line (typical waiting time is about 2-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For automated information, payment processing system and location information press 1.
  • For help scheduling an appointment press 2.
  • To speak to a customer service representative during normal business hours press 3.
  • For information on the federal real ID act press 4.

MVA Customer Service Hours

Live customer service representatives from MVA are available from 8:30am to 4:30pm Monday-Friday, from 8:30am to 12pm Saturday, Sunday closed.

MVA Customer Support Phones

  • MVA Customer Support Phone is 1-410-768-7000 or 1-800-950-1682. Live customer service representatives from MVA are available from 8:30am to 4:30pm Monday-Friday, from 8:30am to 12pm Saturday, Sunday closed.
  • For Insurance Compliance Division you need to dial 1-410-768-7431.
  • For TTY you need to dial 1-301-729-4563.

Maryland Motor Vehicle Administration Social Networks Customer Service

MVA Mailing Addresses

6601 Ritchie Highway N.E.
Glen Burnie, MD 21062

MVA Live Chat Support

You can start a live chat session with a MVA Support Agent on the MVA Support page. To speak with a live agent, you need to press the “Ask Chatbot for MVA” button.

MVA support e-mail

MVA Fax Number

Fax on Demand is 1-410-424-3050.

MVA Help Center

MVA Opening Hours

Monday 8:30am to 4:30pm
Tuesday 8:30am to 4:30pm
Wednesday 8:30am to 4:30pm
Thursday 8:30am to 4:30pm
Friday 8:30am to 4:30pm
Saturday 8:30am to 12pm
Sunday closed

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